Job Expired
Call Center Operator
Aim Ultra Education Consultancy
Business
Business Sales and Marketing
Addis Ababa
0 years - 2 years
5 Positions
2024-06-07
to
2024-06-14
communicate by telephone
Business Management
Business Administration and Management
Business Administration
Full Time
Birr 6976
Share
Job Description
Call centre operators handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits.
Required Gender: Female
Required Number: 5
Age: Below 35
Job Location: Addis Ababa, Gurd Shola Abbaye Building 2nd Floor
Duties & Responsibilities
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
Building lasting relationships with clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Job Requirements
Bachelor's Degree in Business, Marketing Management, or in a related field of study. Proficiency in Amharic, English, Oromiffa, and Tifrigna language is required.
Previous work experience in a call center is prefered.
How to Apply
Submit your application via email: aimultraeducationalconsultancy@gmail.com For further information Contact Tel. +251988454036
Fields Of Study
Business Management
Business Administration and Management
Business Administration
Skills Required
communicate by telephone
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