International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com.

About International Medical Corps 

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com.

A preeminent First Responder, International Medical Corps provides emergency relief to those hit by disaster, and offers the skills needed to rebuild stronger. We train people – giving communities the tools and knowledge to be self-reliant and be their own best First Responders when disaster strikes again.

International Medical Corps focuses on the delivery of community-based primary health care.  We emphasize training and education, and prioritize hiring local staff – in fact, 96% of our field-based staff and health professionals are recruited from the local community. This helps to ensure that skills and knowledge are passed on and remain long after our programs have ended. Through the integration of specialties like emergency medicine, women’s health, nutrition services, water and sanitation, and mental health into the primary health care setting, we ensure that those we serve receive holistic, comprehensive care. The value of International Medical Corps’ integrated approach to community health and well-being and our emphasis on capacity building through training are critical for the long-term growth of ‘conflict and natural disaster-affected communities’ and ‘fragile states’.

Employee Position Summary

The role of Officer, Monitoring, Evaluation, Accountability, and Learning (MEAL) is to support better performance and greater accountability by implementing evidence-based program/project management at the field level, to guide and improve performance. The Officer, MEAL, will provide technical support to the design of methodologies and tools to ensure the availability of clear and accurate information at the program/project level. The Officer, MEAL also plays a vital role in data management and quality by designing a MEAL system that adheres to the IMC’s Global MEAL Guidelines, the MEAL Minimum Standards for Quality, and the guiding of MEAL policies and procedures, among others. The Officer, MEAL, will provide technical support to the program and build capacity in the field through strengthening learning and knowledge sharing across the programs and with the wider humanitarian community. The role holder will also support project development, including the preparation and management of the MEAL budget and project design.

Duties & Responsibilities:

• Assessments, Surveys and Evaluations

• Provide technical support on methodology and implementation to sectors conducting surveys.

• Develop survey or evaluation TOR and coordinate the implementation.

• Review survey questionnaires for relevancy and potential bias.

• Clean the survey data for errors 

• Analyze survey data for potential errors.

• Review all survey reports prepared to ensure data relevance and consistency.

• Review and standardize data collectors training to ensure high quality data collection.

• Timely plan and initiate all pre- and post-invention/training assessments and surveys.

• For internal evaluations coordinate necessary staff and resources to conduct evaluation

• Review all evaluation reports prepared to ensure data relevance and consistency.

• Together with the relevant field team, always undertake Post Distribution Monitoring (PDM) as well as protection  mainstreaming surveys whenever or wherever there is distribution to beneficiaries. And report back the findings with photos on a regular basis.

Data Management

• Build capacity of staff through training to ensure adoption of new data monitoring tools and quality of data collected.

• Regularly review data received from program managers to ensure correct usage and quality of data management systems.

• Ensure Beneficiary Accountability

• Establish beneficiary complaint handling committees together with the country’s M&E, field office managers and other relevant staff at field office level.

• Facilitate the responses to the feedback/complaints raised by beneficiaries and other stakeholders.

• Ensure the complaints raised by the beneficiaries and action taken are appropriately documented into the logbook using the form for this purpose and reported to the country office.

• Provide a compiled report on the process, findings, and challenges of beneficiary complaint handling mechanism on a monthly basis to his/her supervisor.

• Always involve in drafting beneficiary selection criteria for distribution, verifying the selection and monitoring the distribution is done based on these criteria.

• Make sure that beneficiaries are aware of the precise quantity and quality of items they are supposed to receive so that they can identify when there is problem by providing clear and appropriate information to them based on the information sharing guideline.

• Provide training to the field staff on beneficiary accountability focusing on AAP, CHS, Sphere standards and others.

• In collaboration with other relevant staff conduct regular satisfaction assessments of the beneficiaries using innovative methodology such as the Listen Learn Act (LLA) or other forums of qualitative assessment; FGDs or KII and report back to the field office manager and country MEAL team.

Networking

• Attend field level coordination forums (M&E) when delegated by the line supervisor and ensure strong representation of IMC and update IMC program & management staff on the issues.

• Attend AAP meetings by representing IMC at the field office level 

• Keep abreast of new M and E tools and approach and share with the field staff.

• Prepare and submit biweekly, monthly, quarterly, donor and government report timely to field offices. 

• Perform other duties as assigned. 

Reporting and M/E

• Regularly collect information and data from woreda offices /sector leads and prepare monthly project updates and regular progress reports on outbreak response activities undertaken at field site.

• Assist mobile health team staff to enable them to compile field-based reports and prepare simplified reporting formats.

• Review of the narrative report prepared by program team for quality 

• Submit monthly AAP, M&E and Biannual GCR report 

Representation

• Represent the organization during outbreak technical meetings at woreda/zonal level.  

Additional Tasks

• Collaborate with other actors working in the target community.

• Be flexible and be able to give assistance with different activities not included in this primary job description.

• Implement other PHEM/drought related activities as per direction from MEAL/Field site manager 

Code of Conduct

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment.  If you see, hear, or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

Safeguarding 

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, and any form of trafficking in persons.

Job Requirements

• Typically, Degree in Information Technology, Statistics, Demography or related discipline, public health with M&E experience. Equivalent combination of relevant education and experience may be substituted as appropriate.

•  Typically, at least 3 years of experience in monitoring and evaluation of programs, preferably with a non-Government organization + years of relevant and progressive experience in Emergency projects

• Knowledge on humanitarian accountability and understanding of the current accountability initiatives.

• Experience in analysing data

• Knowledge on research and data collection methods and familiarity with statistical tools such as SPSS, Epilnfo, SMART, STATAT and others (at least two).

• Excellent oral and written English communication skills.

•  Knowledge of local language is Mandatory.

• Excellent interpersonal skills and the ability to work well in team environment

How To Apply

Interested applicants who meet the above requirements should submit their application letter and CV by clearly stating the position and location that you are applying for through THIS LINK

 Only shortlisted candidates will be contacted.

Female applicants are highly encouraged to apply. 

Equal Opportunities   

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Note: IMC is an equal opportunity employer and hence candidates from all backgrounds: religion, ethnic groups, qualified women and people living with disabilities, etc. are all encouraged to apply