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GBV Case Worker

New Millennium Empowerment Organization

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Social Science

Social Science and Community

Sheraro ,Shire

1 Position

2025-12-25

to

2026-01-02

Required Skills

analyse community needs

Fields of study

Sociology

Social work

Sociology & Social Anthropology

Gender and sexuality studies

Full Time

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Job Description

Work Location: Shire and Sheraro (3 staff for Shire, 3 staff for Sheraro – Collective Centers)

Duration: 7 Months 

Employment Type: Full-Time
Number of Positions: 6

Organizational Profile
1.1 General Information

New Millennium Women Empowerment Organization (NMWEO) is an indigenous, non-governmental, non-profit humanitarian organization established in 2007 in Addis Ababa, Ethiopia. The organization was previously registered at the Ministry of Justice under registration number 3018 and later registered and licensed by the Federal Charities and Societies Agency as an Ethiopian resident’s charity by the Charities and Societal Proclamation No. 621/2009 by registration No. 0539. NMWEO has been re-registered according to the Civil Society Organizations Proclamation No.113/2019 with registration No. 0539.

Vision 

We envision a country in which women and girls have equal opportunity, claim their rights and free from any violence, and become effective social change agents.

Mission

Our mission is to empower Ethiopian women, girls, and youth in economic, political, and social dimensions, and help them unlock their potential in decision-making through capacity building, advocacy, leadership development, and humanitarian intervention programs.

Core Values and Belief 

  • Humanity

  • Gender sensitive

  • Accountability

  • Equity

  • Teamwork and Excellence

  • Partnership and networking

Job Purpose

The GBV Case Manager (Roving) will provide confidential, compassionate, and survivor-centered GBV case management services to women, girls, and other survivors of gender-based violence in Shire and Sheraro collective centers and surrounding communities. All services must be delivered in strict compliance with the National GBV Case Management Framework and Standard Operating Procedures (SoP), Inter-Agency GBV Guidelines, and donor requirements.

The position ensures survivors’ timely access to comprehensive GBV response services, including case management, psychosocial support, referrals, dignity kits, and conditional cash assistance, while maintaining the highest standards of safety, confidentiality, accountability, and ethical practice. The role also provides technical supervision to GBV case workers and supports referral coordination and data management.

Key Responsibilities

1. Introduce Engagement with Survivors

  • Establish safe, confidential, and respectful engagement with GBV survivors, applying survivor-centered and trauma-informed principles.

  • Provide initial orientation about available services, rights, and options, ensuring survivors understand their choices.

  • Listen empathetically and respond to the needs of survivors while ensuring informed consent, privacy, and adherence to the 'do no harm' principle.

  • Build trust with communities and survivors to facilitate access to GBV services without coercion or discrimination.

2. Service Delivery and Case Management Support

  • Provide direct support to survivors under the guidance of the GBV Case Manager, including psychosocial support, referral facilitation, and follow-up.

  • Assist in implementing individualized case plans and ensuring survivors’ rights, safety, and confidentiality are upheld.

  • Support dignity kit distribution and cash assistance delivery, ensuring accountability, protection, and sensitivity to survivor needs.

3. Referral Coordination

  • Facilitate timely referrals to medical, psychosocial, legal, and protection services in line with established referral pathways.

  • Track referrals and report service uptake to the GBV Case Manager for monitoring and follow-up.

4. Outreach and Community Engagement

  • Conduct community awareness sessions on GBV risks, rights, and available services in collaboration with community structures.

  • Assist in community-led activities to promote positive gender norms and GBV prevention.

5. Data Management and Reporting

  • Maintain confidential case files, registration, and distribution records.

  • Report activities regularly to the GBV Case Manager, contributing to donor reports, 5Ws, and field monitoring documentation.

  • Ensure data is sex- and age-disaggregated, accurate, and ethically managed.

6. Field Coordination and Roving Duties

  • Operate across Shire and Sheraro collective centers, ensuring equitable access to services.

  • Participate in monitoring visits, supervision, and coordination meetings with the GBV Case Manager and project staff.

Job Requirements

Required Qualifications and Experience

Education

  • Diploma or bachelor’s degree in social work, Psychology, Sociology, Gender Studies, or a related field.

Experience

  • Minimum 2 years of experience in GBV or protection service delivery in humanitarian or development contexts.

  • Experience working with IDPs, collective centers, and GBV survivors is an advantage.

  • Familiarity with GBVIMS or equivalent case documentation systems preferred.

Skills and Competencies

  • Knowledge of survivor-centered, trauma-informed, and rights-based approaches.

  • Strong communication, interpersonal, and counseling support skills.

  • Ability to maintain confidentiality and ethical standards in all activities.

  • Ability to work independently in field-based, roving assignments.

Language

  • Fluency in Tigrigna is required.

  • Working knowledge of Amharic and English is an asset.

What We Offer

  • Competitive salary based on organizational scale.

  • Opportunities for professional development and capacity building.

  • Inclusive, safe, and empowering work environment.

NMWEO’s Commitment to PSEA

NMWEO has a zero-tolerance policy toward sexual exploitation, abuse, and harassment. All employees are expected to adhere to high ethical standards and uphold our safeguarding principles. NMWEO has Full compliance with National GBV Case Management SoP, NMWEO safeguarding policies, and humanitarian ethical standards.

How To Apply

Interested candidates are invited to submit their CV and a cover letter through THIS LINK

Fields Of Study

Sociology

Social work

Sociology & Social Anthropology

Gender and sexuality studies

Skills Required

analyse community needs

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