Job Advertisement: IT Officer

Location: Addis Ababa, Ethiopia
Program: USDA Food for Progress (FFPr) – Partnership for Productivity (P4P)
Organization: Global Communities

Who We Are

Global Communities champions innovative solutions to complex challenges at the intersection of humanitarian assistance, sustainable development, and financial inclusion. We ensure our approaches are as dynamic and diverse as the communities we serve. We bring together local ingenuity and global insights to save lives and secure strong futures. 

The Global Communities Food for Progress (FFPr), Partnership for Productivity (P4P) in Ethiopia, is sponsored by the US Department of Agriculture (USDA). This five-year initiative, titled Partnership for Prosperity: Strengthening the Livestock Value Chain in Ethiopia to Boost U.S. Exports, is focused on enhancing Ethiopia's livestock value chain. The program aims to make the sector more productive, resilient, and profitable, thereby driving economic growth in the country.

P4P utilizes five integrated interventions, each developed in collaboration with both US and Ethiopian private sector stakeholders. These interventions are as follows:

• Increase Use of Improved Agricultural Techniques and Technologies: Promote the adoption of advanced methods and technologies to enhance agricultural productivity.

• Increase Availability of Quality Inputs: Ensure Ethiopian farmers have access to high-quality agricultural inputs necessary for livestock production.

• Trade Promotion: Support efforts to improve trade opportunities within the livestock value chain.

• Increase Access to Finance and Risk Management: Expand financial resources and risk management tools available to livestock producers.

• Policy and Advocacy: Together, P4P interventions will create and expand market access for U.S. livestock production inputs and technologies needed by Ethiopian farmers.

Are you passionate about leveraging technology to improve organizational efficiency and service delivery? We are seeking an IT Officer to provide reliable IT support, develop and maintain integrated systems, and ensure secure, efficient operations across the organization. Reporting to the Director of Finance and Administration, you will work closely with all departments to implement modern IT solutions, support business processes, and strengthen digital capacity in line with GC IT standards.

Duties and Responsibilities:

• Receives and responds to support requests, and solutions within Service Desk System.

• Installs operation systems and maintains client hardware, software, and peripherals.

• Manages AD accounts, Installs network printers, setups IT Equipment.

• Collaborates with the IT team to ensure the proper operation of all systems.

• Familiars with remote systems software, and provides remote support, if needed

• Adheres to the organization's policies and procedures, and observes security rules while writing the code.

• Support the development and implementation of modern integrated IT solutions supporting GC business needs, and making recommendations for system improvements.

• Create website layout/user interface by using standard HTML/CSS practices

• Support other departments with technical inquiries, and find appropriate solutions.

• Designs dashboard, pages, modules, and interfaces of a program.

• Update existing systems and deploy them online.

• Testing sites and applications in different browsers and environments.

• Create/update clear technical systems documentation for developed IT solutions.

• Knowledge in data analysis and data visualization, performing upgrades of IT systems, and troubleshooting.

• Participates in IT orientation for new hires and conducts training on automated business processes to ensure efficient and effective use of IT systems.

• Understands and applies information security policies.

• Performs other duties and any relevant tasks assigned by the supervisor.

Why Join Us?

• Be part of a mission-driven team making a tangible difference in Ethiopia’s agricultural sector.

• Collaborate with diverse stakeholders and contribute to innovative, evidence-based policy solutions.

• Enjoy a dynamic and supportive work environment.

Global Communities is committed to being an equal opportunity employer- It is the policy of Global Communities to ensure equal employment opportunities for all individuals, without discrimination based on age, race, religion, color, national origin, sex, gender identity, sexual orientation, genetic information, political affiliation, marital status, veteran status, non-disqualifying physical or mental disability, membership or non-membership in an employee organization, personal favoritism, or any other non-merit factors, except where otherwise required or permitted by law.

Job Requirements

Qualifications

• A university degree in a relevant field.

• Experience can be substituted for a degree, in the equivalent of 2 years of relevant experience for 1 year of education.

• A minimum of 4 years’ experience in a related area (in both helpdesk and software development).

• Proven working experience as a web developer, assisted in the design and development of systems and applications needed to fulfill business requirements.

• Contributed to IT projects by providing analysis of business requirements.

• Past work with NGOs and/or international donor-funded programs is preferred.

• Oral and written fluency in English is required.

Technical skills:         

• MS Office Apps advanced skills.

• Familiarity with computer operating systems and database technologies.

• A solid understanding of how web applications work including security, session management, and best development practices.

• Experience in PHP and developing ASP.NET MVC | ASP.NET Core MVC applications with C#.

• Proficient knowledge of MSSQL / PostgreSQL

• Experience with developing REST APIs.

• Database designing and administration.

• Up-to-date knowledge of new systems, information, software, hardware, and upgrades.

• Good problem-solving, analytical, and communication skills.

How To Apply

Interested applicants who meet the qualifications should send their application letter and Curriculum Vitae through THIS LINK The closing date for this application is 6th January 2026.