At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.
We are more than 10.000 employees in over 70 countries and a consolidated turnover of 2.8 billion euros (in 2022). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.
To strengthen our team in Addis Ababa – Ethiopia we are looking for a:
To drive sales growth of bakery products by providing technical support, building strong customer relationships, and ensuring customer satisfaction through product knowledge and application expertise.
Key Responsibilities:
Sales & Business Development
Identify and develop new business opportunities in the bakery sector.
Achieve sales targets and expand market share for bakery products.
Prepare and deliver sales presentations to potential clients.
Technical Support & Training
Provide technical assistance to customers on product usage and application.
Conduct demonstrations and training sessions for bakers and production teams.
Troubleshoot product-related issues and offer solutions.
Customer Relationship Management
Maintain strong relationships with existing customers and ensure repeat business.
Gather customer feedback and communicate to the product development team.
Market Analysis & Reporting
Monitor market trends, competitor activities, and customer needs.
Prepare regular sales reports and forecasts for management.
Compliance & Quality Assurance
Ensure adherence to company policies, safety standards, and regulatory requirements.
Key Competencies:
Customer-focused approach.
Problem-solving and analytical skills.
Ability to work independently and as part of a team.
Willingness to travel within Ethiopia.
Department:
Sales & Technical Support
Reports To:
Sales Manager
Job Requirements
Education:
Degree/Diploma in Food Science, Bakery Technology, or related field.
Experience:
Minimum 2–3 years in bakery industry or technical sales.
Skills:
Strong knowledge of bakery processes and ingredients.
Excellent communication and negotiation skills.
Ability to conduct technical demonstrations and training.
Proficiency in MS Office and CRM tools.
Languages: Amharic and English (required).
How To Apply
Submit your application, updated CV and supporting credentials via email: DTadesse@puratos.com
Bachelor’s Degree in Food Science, Engineering, Business Management or in a related field of study with relevant work experience, out of which 5+ years specifically in the chocolate industry.
Duties and Responsibilities:
- Oversee daily operations of the manufacturing plant, ensuring efficient production of confectionery, biscuits, and chocolate products.
- Plan and coordinate production schedules, manage raw material and packaging inventory, and ensure timely delivery of finished goods.
- Ensure product quality, compliance with food safety regulations, and adherence to health and safety protocols.