A Human Resources Officer is responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience while assisting with employee relations.

Specific Responsibilities:

As a Human Resources Officer, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent staff experience. A Human Resources Officer will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:

Duties and Responsibilities:

• Support and advise Managers on proper policies and procedures

• Manage succession planning with senior managers during the bi-annual appraisal process

• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability

• Ensure absence monitoring is in line with company guidelines

• Maintain online personnel system, payroll system, and monthly reporting

• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out

• Assist in determining departmental training requirements

• Ensure completion of training for hotel security, fire regulations and other health and safety legislation

• Assist in the organisation of Team Member social events

• Work with local organisations and schools to promote the hospitality industry

• Promote and endorse staff benefits

• Assist and resolve team member and management queries

Job Requirements

• BA in Management/HR /Business Management or related fields

• Five years experience in Human Resources Officer or equivalent role

• Positive attitude

• Good communication and people skills

• Committed to delivering a high level of customer service, both internally and externally

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Ability to work under pressure

• Ability to work on their own or in teams

How To Apply

Interested candidates who meet the qualifications can apply through one of the following methods:

 In-Person: Submit your CV to the Director of Human Resources, Hilton Addis Ababa
 Email: Send your application to  ADDHI_HRD@hilton.com.

Important: Clearly mention the position title “Human Resource Officer” in the subject line of your email.

Deadline to Apply: December 27, 2025
Only shortlisted candidates will be contacted.