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System Administrator & Sales Analyst( SFA -Saystem)

Moha soft drink industry

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ICT

Computer Science and Information Technology

Addis Ababa

1 Position

2025-12-13

to

2026-01-13

Required Skills

computer science

Fields of study

Business

Information Technology

Computer science

Full Time

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Job Description

To manage the backend administration of the new SFA system, ensure smooth functionality, provide technical oversight, and deliver actionable sales insights. This hybrid role strengthens both system stability and commercial decision-making through accurate reporting and analytics.

Duties and Responsibilities:

A. System Administration (Backend Support)

  • Manage user creation, access control, password resets, and profile updates.

  • Troubleshoot system errors, bugs, synchronization issues, and escalate to the development partner (Theia) when needed.

  • Perform routine system health checks and ensure data validity and consistency.

  • Support configuration of system workflows, approvals, dashboards, targets, KPIs, and route structures.

  • Monitor integrations between SFA and NAV/ERP.

  • Coordinate testing of new features, updates, and releases.

  • Maintain system documentation and issue logs.

B. Sales Analytics

  • Order Capturing on NAV system along with developing daily, weekly, and monthly sales performance reports for KD, ASM, CSR and Region.

  • Analyse route performance, coverage, strike rate, productivity, and distribution KPIs.

  • Track volume trends, opportunity gaps, and provide insights for decision-making.

  • Prepare dashboards for management reviews.

  • Support design and monitoring of incentives, targets, and distribution scorecards.

Job Requirements

Required Qualifications

  • Bachelor’s degree in IT, Computer Science, MIS, Business Analytics, or related field.

  • 3 years of experience in system administration, sales analytics, or a data-related role.

  • Strong Excel/Power BI or similar analytics tools.

  • Understanding of sales operations or Route to Market is an advantage.

  • Strong troubleshooting, communication, and documentation skills.

Key Competencies

  • Analytical thinking

  • Attention to detail

  • Proactive problem solving

  • Strong communication and cross-functional collaboration

  • Ability to work under pressure and deliver on time

How To Apply

Interested applicants are invited to submit the following using our email hrmohaho@gmail.com

  • Application letter

  • Updated CV

  • Summary of work experience

  • Copies of academic credentials, professional competency license, and other supporting documents (non-returnable)

Fields Of Study

Business

Information Technology

Computer science

Skills Required

computer science

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