company-logo

Operations Manager

Daily Eat Delivery

job-description-icon

Business

Business Administration

Addis Ababa

1 Position

2025-12-13

to

2026-01-13

Required Skills

Operations Analysis

Fields of study

Business Administration

Logistics and Supply Chain Management

Full Time

Share

Job Description

Job Title: Operations Manager 

Location: Arada Sub City, Area Arat Kilo, Addis Ababa, Ethiopia website- dailyeatnow.com

Employment Type: Full-Time Reports To: CEO,

About Daily eat Delivery:

Daily eat Delivery is a fast-growing food delivery platform in Addis Ababa. 

Founded by CEO drawing on over 18 years of experience in high-volume restaurant management and 

complex cargo/delivery logistics, we are building a world-class service adapted for local success. 

Our mission is to connect Addis Ababa's vibrant flavors to every doorstep efficiently and reliably.

The Operations Manager is our first critical hire responsible for designing, implementing, and 

managing the entire order fulfillment and delivery lifecycle. 

This role ensures operational efficiency, driver management, and excellent customer service delivery on the ground.

Key Responsibilities:

  • Develop and implement operational strategies for food delivery services.

  • Oversee daily service, food preparation processes, hygiene, and safety standards with partners. Manage inventory, procurement, and supplier relationships for delivery operations.

  • Utilize data analysis for financial monitoring, budgeting, and cost control. Lead and manage delivery staff.

  • Review service quality and customer satisfaction metrics.

Job Requirements

Required Qualifications & Experience:

  • Education: Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.

  • Experience: 3-4 years in operations or project management, with 2+ years in a managerial role, preferably in F&B, e-commerce, or logistics in Ethiopia

Skills:

  • Strong leadership, problem-solving, and organizational skills. Proficiency in operational management systems and route optimization. Knowledge of local food safety and hygiene standards.

  • Customer-service focused with excellent communication in Amharic and English.

How To Apply

Interested candidates should send their CV and a cover letter exclusively via email to 

customersupport@dailyeatnow.com

Website: dailyeatnow.com

Fields Of Study

Business Administration

Logistics and Supply Chain Management

Skills Required

Operations Analysis

Related Jobs

4 days left

Forward Logistics Technologies

Transport Sales Supervisor

Sales Supervisor

time-icon

Full Time

3 - 5 yrs

6 Positions


Bachelor's Degree or Diploma in Marketing Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Leading the transportation sales team to achieve sales goals. - Identifying and tracking new sales leads and transportation service contracts. - Work with the operations team to ensure service quality and delivery time. - Monitor market trends and competitors to adjust sales strategies. - Prepare timely sales performance reports and forecasts. - Ensure compliance with company policies and transportation regulations.

Addis Ababa

4 days left

Ethiopian Engineering Corporation

Camp Administrator (Hahu/HR/060/2025)

Camp Administrator

time-icon

Full Time

6 yrs

2 Positions


Bachelor's Degree in Management, Business Administration, Public Administration and related field of study with relevant work experience Duties & Responsibilities: - Oversee the daily operations of the construction camp, including accommodation, catering, maintenance, and security. - Manage and supervise camp staff, including cooks, cleaners, and security personnel. - Coordinate with project managers and other stakeholders to ensure the smooth functioning of camp operations. - Maintain accurate records of camp occupancy, inventory, and supplies. - Handle resident inquiries and complaints, ensuring issues are resolved promptly and effectively. - Develop and implement camp policies and procedures. - Monitor and manage camp budgets, ensuring cost-effective operations.

Adama

7 days left

Forward Logistics Technologies

Office Assistance to the CEO

Office Assistant

time-icon

Full Time

2 - 5 yrs

1 Position


Bachelor’s Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Manage the CEO’s calendar, appointments, and travel arrangements - Coordinate meetings, prepare agendas, and take meeting minutes - Draft, proofread, and format documents, reports, and presentations - Screen calls, emails, and communication on behalf of the CEO - Assist in planning company events, meetings, and executive activities - Maintain office files, documents, and confidential records - Handle follow-ups, reminders, and action items to ensure smooth workflow - Liaise with internal departments and external stakeholders - Perform general office duties and administrative support as needed Required Skills: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - High proficiency in MS Office (Word, Excel, PowerPoint) and digital tools - Ability to maintain confidentiality and work under pressure

Addis Ababa

7 days left

Forward Logistics Technologies

Call Center Agent

Call Center Representative

time-icon

Full Time

2 - 3 yrs

1 Position


Bachelor's Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Handle inbound and outbound calls related to shipment inquiries, order status, and delivery updates - Track, trace, and monitor shipments in real time - Communicate with drivers, warehouse staff, and operations teams to ensure timely deliveries - Resolve customer complaints, delays, and logistics-related issues professionally - Create and update customer records and shipment data in the system - Provide product, service, and process information to customers - Escalate complex issues to the supervisor or logistics team when necessary - Maintain call logs and follow standard operating procedures (SOPs) Required Skills: - Good knowledge of shipping processes, delivery cycles, tracking systems, and logistics terminology - Strong communication skills (verbal and written - Good computer skills (CRM systems, tracking software, MS Office)

Addis Ababa

about 23 hours left

Ovid Trade House

Personal Technical Assistant (PTA) to the Chief Executive Officer - Readvertised

Chief Executive Officer

time-icon

Full Time

5 - 7 yrs

1 Position


Master's or Bachelor's Degree in Engineering, Management, Business Administration or in a related field of study with relevant work experience Duties and Responsibilities: - Translate the CEO’s vision, verbal instructions, and strategic decisions into clear, actionable tasks and documents. - Manage the daily operational rhythm of the CEO’s office, ensuring deadlines and deliverables are met. - Conduct business intelligence and policy research on real estate, PPP frameworks, or government initiatives relevant to Ovid Real Estate.

Addis Ababa

about 23 hours left

International Organization for Migration (IOM)

CVAC Client Service Assistant

Client Relation Officer

time-icon

Full Time

2 yrs

1 Position


BA Degree in Business Administration, Management, Accounting or in a related field of study with relevant work experience Duties and Responsibilities: - Provide client services to applicants at all times, in full compliance with the Immigration, Refugees and Citizenship Canada (IRCC) contractual obligations and service standards; - Assist in providing information to the applicants: distribution of forms and checklists; provision of accurate and timely replies to applicants’ enquiries through phone, email, chat and in person; assistance and guidance with value added services; - Assist in collecting visa applications and sorting the documents: verification of completeness and correctness of visa application forms; completeness check of the supporting documents; sorting of the documents with relevant checklist; assistance to applicants if the documents are incomplete; 

Addis Ababa