company-logo

EKYC

iSON Xperiences Ethio Call Plc

job-description-icon

Hospitality

Customer Service Management

Addis Ababa

15 Positions

2025-12-12

to

2025-12-21

Required Skills

provide high quality customer service

Fields of study

Business

Full Time

Share

Job Description

iSON Xperiences Ethiocall PLC is seeking dedicated and detail-oriented individuals to join our team as EKYC Agents. In this role, you will be responsible for verifying and validating customer information to ensure data accuracy, compliance with company standards, and a seamless customer experience.

Location: Addis Ababa

Company: iSON Xperiences Ethiocall PLC

Employment Type: Full-time

Number of Positions: 15

Duties & Responsibilities:

  • Verify and validate customer data in line with company and client requirements.

  • Ensure accuracy and quality of customer information.

  • Use company systems and tools to process and review data efficiently.

  • Identify and report opportunities for process improvement.

  • Work collaboratively with team members to meet daily performance targets.

Job Requirement:

Qualifications and Skills:

  • Education: Bachelor’s Degree in any field

  • Experience: No prior experience required – fresh graduates are encouraged to apply

  • Strong computer skills, especially with Microsoft Office applications.

  • Excellent communication skills in English and local languages.

  • High attention to detail and accuracy.

  • Positive attitude and ability to work effectively within a team.
    Work Conditions:

  • Willingness to work in a 24/7 environment

How to Apply:

Fields Of Study

Business

Skills Required

provide high quality customer service