Duties and Responsibilities:

• Facility & Operations Management 

• Oversee daily building operations, ensuring cleanliness, safety, and functionality. 

• Supervise maintenance personnel working in shifts and ensure timely response to technical issues (generators, plumbing, electrical, etc.). 

• Monitor and manage the performance of security and cleaning staff. 

• Conduct regular facility inspections and report issues promptly to Refenti management. 

• Tenant Relations & Communications 

• Serve as the first point of contact for all tenant inquiries, complaints, and maintenance requests. 

• Coordinate and follow up on issue resolutions, escalating major concerns to Refenti management when required. Support Refenti in organizing tenant-related events, marketing initiatives, or site visits. 

• Marketing & Sales Support 

• Coordinate with Refenti’s head office to execute marketing, leasing, and promotional initiatives. 

• Assist in preparing vacant spaces for marketing and ensure readiness for potential tenants. 

• Financial Oversight 

• Supervise rental collections and revenue-related activities in coordination with Refenti’s finance team. 

• Ensure all tenant payments (rents, utilities, service charges) are tracked and recorded accurately. 

• Follow up with tenants on payment delays and report outstanding balances to Refenti. 

Coordination with Government Bodies 

• Maintain smooth communication with the Wereda and other government offices related to building operations, permits, or compliance. 

• Support Refenti in obtaining renewals or submitting required documents at the local level. 

Reporting & Communication 

• Prepare and submit weekly operational and revenue reports to the Head of Operations & Property Management. 

• Maintain updated logs for maintenance, staff shifts, tenant communications, and financial summaries. 

• Coordinate with all departments of Refenti to ensure alignment between site activities and company objectives. 

Job Requirements

Qualification:

• BA Degree in Business Management, Marketing, and other related fields.

 Experience:

• 5 and above years experience in property/building/ management, and marketing.

• Required Skills & Competencies 

• Strong leadership and people management skills. 

• Good communication and conflict resolution abilities. 

• Organized, proactive, and detail oriented. 

• Basic technical understanding of building systems (electricity, water, generator, etc.). 

• Professional conduct when dealing with tenants and government offices. 

• Reporting Line 

• Reports to: Head of Operations & Property Management (Refenti Realty Group) 

• Supervises: Maintenance staff, Security personnel, Cleaning team 

• Work Environment 

• Full-time, based on-site at the Digaf Building. 

• May require occasional evening or weekend presence during events or maintenance emergencies. 

How To Apply

Apply tvia email:- mekides.a@refenti.com