The Machine Sales Engineer will adhere to all company policies, safety regulations, and environmental standards while maintaining a professional and organized work environment. Demonstrating the company’s core values—Integrity, Customer Focus, Accountability, and Teamwork—the candidate will actively engage in meetings, trainings, and safety initiatives. Responsibilities include effectively managing resources to provide fast and accurate solutions, ensuring customer satisfaction and loyalty. Additionally, the role requires timely communication with Head Office management regarding critical issues or urgent actions. Strong technical sales expertise and problem-solving skills are essential to drive business growth and maintain high service standards.

Duties & Responsibilities:

• Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.

• Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers

• Provides product, service, or equipment technical and engineering information by answering questions and requests.

• Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.

• Prepares cost estimates by studying all related market information using Caterpillar & Mantrac tools to turn the information into presentable report.

• Determines improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services.

• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.

• Submits proforma by conferring with Sales manager.

• Develops customer’s staff by providing technical information and training.

• Complies with federal, state, and local legal requirements by studying existing and new legislation and anticipating future legislation.

• Prepares sales engineering reports by collecting, analysing, and summarizing sales information and application trends.

• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives.

• Contributes to team effort by accomplishing related results as needed. Prospects Acquisition

• Actively prospect potential new customers 

• Maintain an awareness of competitor activities

• Applies Mantrac's sales methodology to progress sales opportunities through the sales funnel.

• Record and manage all opportunities to stage and exit criteria

• Record all lost sales and competitor information

• Produces a reliable monthly sales forecast based upon opportunity pipeline and customer's decision stage using Sales Force

• Utilises both the Caterpillar and Mantrac training resources for continual self-development

Job Requirements

Qualifications 

• BA/BSC University degree in Mechanical or Electromechanical Engineering with an additional marketing or business administration background is preferred. 

• 3 to 5 years of industry sales experience

• Familiarity with office software and phone systems

• Full proficiency in English & Amharic Language

• Driving License

How To Apply

Interested and qualified candidates can apply via the link THIS LINK

NB. Only short-listed candidates will be contacted