Driving customer loyalty by proactively managing an account base of up to 200+ accounts in an assigned territory by employing a disciplined sales campaign targeting specific customers. The PSSR will qualify accounts, update the customer's complete account information and begin to develop the customer relationship

Duties & Responsibilities:

• Advise and consult customers on pre-acquisition to equipment to disposal. 

• Assist customers in lowering owning and operating costs by identifying operational efficiencies and improving machine productivity. 

• Bring in new business, take proper care of existing business, and assists in the resolution of any customer issue. 

• Travel to customer sites.

• Make cold calls.

• Assist the sales team as needed.

• Market & Sell CAT Product Programs through regular contact with assigned clients.

• Develop Clients & Dealer relationships.

• Work closely with Clients on planned maintenance & component change out programs to meet due dates from Parts Inventory and Parts inventory.

• Achieve Parts Department’s Financial and Non - Financial Targets, achieve 100% of Allocated Sales Target using PTOS & assist in achieving debt / Gross Profit Target.

• Develop & Promote Product Support Merchandise Programs through feedbacks from field, meetings with Service Engineers / Clients to promote CTS, SOS, CSA, & Repair Option sales

• Hold regular meetings with Service Managers to address outstanding customer jobs (WIP)

• Maintain Salesforce Data with emphasis on allocated customers as per set targets (PAR) of individual customers.

• Focus on every sales opportunity from customer site.

• Report any loss sale opportunity 

• Liaise with the Supervisor or Manager at all times and undertake any additional work assigned outside the scope above

Job Requirements

Experience

• At least three years Sales experience in the Marketing & Sales of Mantrac/ Delta Product lines

Qualification 

• BSC in Mechanical Engineering

Knowledge

• Service Information Systems

• CAT Product Knowledge 

Skills

• Strong communication Sales skills

• Excellent verbal and written communication skills. 

• Good Numerical Skill

• Good P/P Presentations skills.

How To Apply

Interested and qualified candidates can apply via the link THIS LINK

NB. Only short-listed candidates will be contacted