company-logo

Senior Officer, Business Development and Marketing Services

Ethiopian Red Cross Society

job-description-icon

Business

Business Administration

Addis Ababa

1 Position

2025-12-04

to

2025-12-11

Required Skills

marketing management

Fields of study

Business Management

Business Administration

Marketing Management

Full Time

Share

Job Description

The Ethiopian Red Cross Society (ERCS) wants to hire employees in the following vacant positions the details of which are mentioned below. 

The Ethiopian Red Cross Society (ERCS) was established in 1935 and is one of the oldest and largest humanitarian organizations in Ethiopia. ERCS provides services to communities affected by natural and manmade disasters through the provision of emergency responses, ambulance and first aid, family reunification, essential drugs, water and sanitation, and other humanitarian services. ERCS also runs disaster risk reduction programs with the aim of creating resilience households and communities. Currently the ERCS has a structure consisting of Currently the Society has 14 regional branches, 40 zonal branches, 180 woreda branches, and 5,871 Kebele Red Cross Committees.

ERCS also runs disaster risk reduction programs relating to food security, climate change adaptation, livelihood diversification, and institutional capacity building interventions, with the aim of creating resilience households and communities. ERCS works in partnership with the Ethiopian Government, International Federation of the Red Cross and Red Crescent (IFRC), International Committee of the Red Cross (ICRC), partnering National Societies, members, volunteers and the communities we serve.

Details of the vacant position 

Job Title:    Senior Officer, Business Development and Marketing Services   

Work Unit:  ERCS, Freight Transport Services IGA unit

Reports to:  Manager, Freight Transport Services IGA units

Terms of employment:  Contract for one year 

Place of Work:               Addis Ababa

Salary:                             As per the Organization Salary Scale 

Under the supervision of the manager for the ERCS- freight transport services IGA unit, the senior officer for business development and marketing services is responsible for preparing the ERCS-freight transport services policy, strategy, and operation guidelines including service pricing manual and SoPs, and required formats and implementation of the same. He/She will be responsible for designing and implementing the business unit expansion and marketing strategies that ensure expanding the target market, market share and optimizing the transport service operations. 

The business development and marking senior officer is also responsible for developing and track key performance indicators (KPls) for unit efforts, ensuring measurable impacts; Conducts periodic market assessment survey for revising the price structure of the transport services; Initiates and undertakes business development feasibility studies, and market expansion service that is aligned with objective of the transport IGA unit and Proposes business development ideas that ensure the sustainability and growth of the freight transport service of the IGA unit. 

 Specific Duties and Responsibilities

  • Prepares business development policy, strategy, procedures, guidelines and required formats that ensure steady growth and expansion of business of the IGA unit and ensures enforcement of the same upon approval; 

  • Prepare annual operational plan of the unit, maintain performance records of services of transport operation and prepare and submits regular and extraordinary periodic reports;

  • Develop and track key performance indicators (KPls) for unit efforts, ensuring measurable impacts.

  • Design and implement strategies for expanding the target market, the market share and optimizing the transport service operations. 

  • Conducts periodic market assessment survey and assessment for revising the price structure of the transport services IGA unit. 

  • Initiates and undertakes business development feasibility studies, and market expansion service that is aligned with objective of the transport IGA unit.

  • Proposes business development ideas that ensure the sustainability and growth of the freight transport service IGA unit. 

  • Design and implement customers’ attraction and retention strategies; 

  • design and implement appropriate promotional mixes to promote the services of the unit;

  • Prepare and implement promotional tools like broachers, flyers, banners to promote the services of the unit;

  • Develop competitive pricing and or cost plus pricing structures and service packages aligned with market standards.

  • Search for bids, prepare and submit competent technical and financial proposals, conduct follow up the same;

  • Conduct due diligence analysis for potential partnership deals;

  • Prepare MoU and related documents for expansion of the srvices of the unit

  • Establish, expand and nurture partnerships with target partners, humanitarian organization, and government agencies. 

  • Prepares & submit periodic reports of the unit to the Manager

  • Performs other related duties and responsibilities of the job as assigned by the freight transport unit Manager.

Job Requirements

Qualification Requirements: 

  • Second/First degree in Business management, management, business administration, marketing management, economics, Cooperative management and related field of study. 

  • 6/8 years of relevant work experience and 3/4 years’ senior position.

How To Apply

We invite candidates meeting the required qualifications to fill out online employment application form 

With THIS LINK before the closing date of this announcement on December 10, 2025.

Fields Of Study

Business Management

Business Administration

Marketing Management

Skills Required

marketing management

Related Jobs

2 days left

Forward Logistics Technologies

Transport Sales Supervisor

Sales Supervisor

time-icon

Full Time

3 - 5 yrs

6 Positions


Bachelor's Degree or Diploma in Marketing Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Leading the transportation sales team to achieve sales goals. - Identifying and tracking new sales leads and transportation service contracts. - Work with the operations team to ensure service quality and delivery time. - Monitor market trends and competitors to adjust sales strategies. - Prepare timely sales performance reports and forecasts. - Ensure compliance with company policies and transportation regulations.

Addis Ababa

13 days left

Forward Logistics Technologies

Transport Sales Supervisor

Sales Supervisor

time-icon

Full Time

3 - 5 yrs

6 Positions


Bachelor's Degree or Diploma in Marketing Sales, Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Leading the transportation sales team to achieve sales goals. - Identifying and tracking new sales leads and transportation service contracts. - Work with the operations team to ensure service quality and delivery time. - Monitor market trends and competitors to adjust sales strategies. - Prepare timely sales performance reports and forecasts. - Ensure compliance with company policies and transportation regulations.

Addis Ababa

16 days left

Forward Logistics Technologies

Office Assistance to the CEO

Office Assistant

time-icon

Full Time

2 - 5 yrs

1 Position


Bachelor’s Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Manage the CEO’s calendar, appointments, and travel arrangements - Coordinate meetings, prepare agendas, and take meeting minutes - Draft, proofread, and format documents, reports, and presentations - Screen calls, emails, and communication on behalf of the CEO - Assist in planning company events, meetings, and executive activities - Maintain office files, documents, and confidential records - Handle follow-ups, reminders, and action items to ensure smooth workflow - Liaise with internal departments and external stakeholders - Perform general office duties and administrative support as needed Required Skills: - Excellent written and verbal communication skills - Strong organizational and multitasking abilities - High proficiency in MS Office (Word, Excel, PowerPoint) and digital tools - Ability to maintain confidentiality and work under pressure

Addis Ababa

16 days left

Forward Logistics Technologies

Call Center Agent

Call Center Representative

time-icon

Full Time

2 - 3 yrs

1 Position


Bachelor's Degree in Business Administration or in a related field of study with relevant work experience Duties & Responsibilities: - Handle inbound and outbound calls related to shipment inquiries, order status, and delivery updates - Track, trace, and monitor shipments in real time - Communicate with drivers, warehouse staff, and operations teams to ensure timely deliveries - Resolve customer complaints, delays, and logistics-related issues professionally - Create and update customer records and shipment data in the system - Provide product, service, and process information to customers - Escalate complex issues to the supervisor or logistics team when necessary - Maintain call logs and follow standard operating procedures (SOPs) Required Skills: - Good knowledge of shipping processes, delivery cycles, tracking systems, and logistics terminology - Strong communication skills (verbal and written - Good computer skills (CRM systems, tracking software, MS Office)

Addis Ababa

3 minutes left

Elet Derash Eridata Transport Company

Djibouti Branch Officer

Branch Manager

time-icon

Full Time

6 - 8 yrs

1 Position


Master's or Bachelor's Degree in Logistics and Supply Chain Management, Business Administration, Economics or in a related field of study with relevant work experience, out of which 2/3 years in managerial position

Addis Ababa

3 minutes left

Moteregna Transport PLC

Sales and Promotion Officer

Sales Officer

time-icon

Full Time

0 yrs

1 Position


Bachelor’s Degree in Marketing, Sales, Business Administration or in a related field of study Duties & Responsibilities: - Identify new market opportunities and build strong customer relationships to support business growth. - Maintain accurate sales records, prepare reports, and provide market feedback. - Represent the brand professionally and maintain a positive image.

Addis Ababa