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Junior Booking Agent - Call Center

Hybrid Designs PLC

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Business

Business Administration

Addis Ababa

1 Position

2025-11-26

to

2025-12-28

Required Skills

Time Management

Fields of study

Public Administration

Marketing

Business Administration

Marketing Management

Full Time

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Job Description

Hybrid Designs PLC/RIDE is at the forefront of mobility technology, dedicated to creating simple ,practical, and efficient mobility systems in Ethiopia & Africa. Our goal is to provide safe, reliable, and fast transportation services to Ethiopia & Africa to improve the quality of life and connect people to opportunity. We want to hire highly energetic, Professional Top Tier Talented Candidates, If you are Energetic & Professional you are welcome to join our professional team.

We are seeking a detail-oriented and customer-focused Junior Booking Agent to join our call center team. The role involves handling inbound and outbound calls, managing customer bookings, providing accurate information, and ensuring a high level of customer satisfaction. This position is ideal for individuals who are passionate about customer service and can thrive in a fast-paced environment.

Key Responsibilities

  • Respond to customer inquiries via phone, platform in a timely and professional manner.

  • Process bookings, cancellations, and modifications accurately using the company’s reservation system.

  • Provide service information, pricing, and availability to customers.

  • Basic computer and smartphone usage.

  • Familiarity with data entry and customer call logging systems.

  • Typing speed of at least 25–35 WPM is recommended.

Job Requirements

Qualifications

  • Education: Diploma or Degree in Customer Service, Management , Marketing, Business Administration, Public administration, or related fields.

  • Experience: Zero Years of experience 

  • Skills:

    • Excellent verbal and written communication skills.

    • Strong listening and problem-solving abilities.

    • Good data entry and computer skills (MS Office, CRM, booking software).

    • Ability to multitask and work under pressure.

    • Attention to detail and accuracy.

Note - residential Location Around Denbel , Around hayahulet , Araound Megenagna  24 kebele ,welo sefer  , Agona , kera  , Gofa ,  Addisu Gebeya  , Mexico  , Lideta  , shola megenagna , ferencay  , Lamberet  ,Around Bole 

How To Apply

Apply using THIS LINK

Fields Of Study

Public Administration

Marketing

Business Administration

Marketing Management

Skills Required

Time Management

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