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Senior Credit Information of Customer Officer(CIC)-External

Shabelle Bank

job-description-icon

Finance

Accounting

Addis Ababa

3 years

1 Position

2025-11-22

to

2025-11-29

Required Skills

banking activities

Fields of study

Accounting

Information System

Economics

Full Time

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Job Description

Duties & Responsibilities:

  • Collect and consolidate customer financing profiles from branches and financing units.

  • Ensure accuracy and consistency of data submitted to the Credit Reference Bureau (CRB).

  • Regularly update credit limits, repayment behaviour, and classification status.

  • Prepare and submit monthly credit reports to the National Bank of Ethiopia (NBE) according to the regulatory requirements.

  • Respond to data accuracy queries or correction requests from the CRB or NBE.

  • Ensure full compliance with the Bank’s internal credit information reporting policy.

  • Provide up-to-date credit history and exposure status to appraisal and risk departments upon request.

  • Monitor changes in borrowers’ risk classifications and support timely decision-making.

  • Assist with internal audits or regulatory examinations related to credit data.

  • Collaborate with IT and financing teams to automate and enhance credit information flow.

  • Maintain confidentiality and security of customer data in line with regulatory standards.

  • Address data mismatch issues and coordinate resolutions with external authorities.

Job Requirements

  • B.A Degree in Accounting, Economics, Management, Information Systems and related fields.

  • Relevant experience in credit administration, collections, or follow-up activities in banking with 3 years & above banking experience.

How To Apply

Applicants who meet the above requirements are required to submit a short CV in PDF format, not exceeding 3 pages, via the website THIS LINK. Please note that hard copies or physical applications will not be accepted.

Shabelle Bank reserves the right to cancel the advertised position at its discretion. Additionally, the Bank does not charge any fees at any stage of the recruitment process.

Fields Of Study

Accounting

Information System

Economics

Skills Required

banking activities

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