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Junior Customer Relationship Officer-External

Shabelle Bank

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Finance

Accounting

Addis Ababa

1 Position

2025-11-22

to

2025-12-23

Required Skills

customer relationship management

Fields of study

Accounting

Economics

Full Time

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Job Description

Duties & Responsibilities:

  • Targets and establishes development partners & institutions identifies their needs and establish business relationship.

  • Develop networks and undertake proactive marketing/selling activities to recruit new clients to the Bank.

  • Collecting and checking of loan processing documents/information and business visiting and conducting due diligence.

  • Collecting credit information about the applicant and Paying visit to customer and his/her business.

  • Securing legal opinion and Prepare financing and security contracts, and other related contracts

  • Make register collaterals and ensure the customer has purchased appropriate insurance policies

  • Disburse approved finance and ensure end use of finance

  • Ensure that the disbursed loans and advances are repaid as per the terms and conditions of the loan contract;

  • Ensure and maintain quality of finance

  • Assess on a continuous basis the borrower’s financial and business standing;

  • Identify development of early warning signals and take remedial action on time;

Post disbursement follow up and transferring problem finances to portfolio management and credit information.

Job Requirements

  • B.A Degree in Economics, Management, Accounting or other Business-related fields.

  •  with 1 year of work as a bank trainee.

How To Apply

Applicants who meet the above requirements are required to submit a short CV in PDF format, not exceeding 3 pages, via the website THIS LINK. Please note that hard copies or physical applications will not be accepted.

Shabelle Bank reserves the right to cancel the advertised position at its discretion. Additionally, the Bank does not charge any fees at any stage of the recruitment process.

Fields Of Study

Accounting

Economics

Skills Required

customer relationship management

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