Professional Certificate in Barista Profession with relevant work experience Duties & Responsibilties: - Greet customers and take orders for beverages and snacks. - Prepare and serve coffee and tea drinks (e.g., espresso, cappuccino, macchiato, cold brew). - Operate coffee machines, grinders, and other equipment. - Maintain cleanliness and organization of the barista station and customer area. - Maintain a friendly and professional attitude with customers and coworkers. - Restock supplies and ingredients as needed.

Diploma in a related field of study with relevant work experience Duties & Responsibilties: - Supervise and coordinate the activities of team members to ensure smooth workflow. - Monitor employee performance and provide guidance, support, and training when necessary. - Delegate tasks effectively and ensure deadlines are met. - Maintain a safe, organized, and productive work environment. - Resolve staff or operational issues and escalate more serious concerns to management. - Evaluate team performance and suggest improvements to increase productivity.