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Customer Service Officer (CSO)

Siket Bank S.C

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Business

Business Administration

Addis Ababa

3 years

1 Position

2025-04-23

to

2025-04-30

Required Skills

provide high quality customer service

+ show more
Fields of study

Business Administration

Marketing Management

Management

Banking and Finance

Accounting & Finance

Full Time

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Job Description

The job holder is responsible to enhancing customer satisfaction by serving them with due care and maximum efficiency and promoting the Branch’s resource mobilization effort by cross selling the Bank’s products.

Job Requirements

  • Educational and Experience Requirements: A minimum of BA degree holder from a recognized higher learning institution in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management or related field of discipline. A minimum of 3 years of Banking work experience is Mandatory. Demonstrated integrity

COMPETENCY

  • Communication skill

  • Banking Operation Knowledge

  • Customer Satisfaction

  • Teamwork & Collaboration

Terms of Employment:permanent after probationary date.

Salary and Benefit: As per the bank’s scale.

Place of Work:At different Branches

How to Apply

Applicants requested to attach an application letter with an updated CV, educations certificates supported by student copies, certificate of recent work experience and relevant training certificate in Pdf format by merging in one file name through the link attached. Interested applicants who only fulfill the set requirements are invited to apply via our website THIS LINK within the set deadline.

  • Single Applicant should have to send only one time.

  • All documents should be scanned in  Pdf or docx formats only and size of the documents should be less than 5 MB.

  • The bank has full right to cancel or take any other alternatives in this regard,

  • Based on the applicant size, applicant having direct job experience & education will be selected for exam.

  • Banking industry work experience is Mandatory.

Application dead line: is within 7 (seven) working days from the date of announcement.

For more information, call +251111263042

SIKET BANK S.C

Fields Of Study

Business Administration

Marketing Management

Management

Banking and Finance

Accounting & Finance

Skills Required

provide high quality customer service

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