Bachelor's Degree in Business or in a related field of study with relevant work experience in a customer service role or related field. Workplace: Kera Duties & Responsibilites: - Respond promptly to customer inquiries via phone, email, or in person at the Kera office. - Maintain detailed and accurate records of customer interactions, complaints, and resolutions. - Work closely with other departments, such as sales, logistics, and technical teams, to address customer needs effectively. - Build and maintain strong, professional relationships with customers to promote trust and loyalty. - Ensure all customer service activities align with company policies and quality standards. Required Skills: - Exceptional verbal and written communication skills in [list relevant languages, if any]. - Strong problem-solving abilities and attention to detail. - Ability to remain calm and professional under pressure. - Proficiency in using customer relationship management (CRM) tools and software.

Bachelor’s Degree in Accounting, Management, Economics or in a related field of study with relevant work experience

Bachelor's Degree in Business Management, Business Administration, Facility Management or in a related field of study with relevant work experience, out of which 3 years in a leadership role.  Duties and Responsibilities: - Manage day-to-day general services, including office supplies, fleet management, cleaning, and maintenance. - Oversee security systems, and safety protocols, and ensure compliance with regulations.  - Manage diesel purchases and distribution, oversee car services, repairs, and tracking, and ensure effective asset and vehicle management, including tracking vehicle usage.

MA Degree in Human Resource Management, Development, Vocational Education or in a related field of study with relevant work experience Duties and Responsibilities: - Technical and conceptional, administrative and commercial planning and leading of the component. - Line management of all national and international personnel working in the different regions of the component - Steering and coordination of consultants working with partner institutions on behalf of GIZ

MA or BA Degree in Management or in a related field of study with relevant work experience Duties and Responsibilities: - Collaborate with HR Analysts to understand specific skill requirements and development needs across different departments - Work with the HR Manager and HR Director to plan and design customized training  programs to address identified skills gaps, including leadership skill development. 

Master's or Bachelor's Degree in Management, Economics Accounting, Mathematics, Statistics, Engineering or in a related field of study with relevant work experience, out of which two year as principal Officer or equivalent.