As a Learning & Development Supervisor, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A     Learning & Development Supervisor will also be required to assist departments in achieving training objectives:.

Duties and Responsibilities:

Specifically You will must perform the following tasks to the highest standards:

• Provide quality training to internal customers

• Assist in coordinating and administering Vocational Qualification

• Adhere to in-house training plan

• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, 

• Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis

• Prepare, organize, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance,

• Ensure new employees have received departmental and legal training

• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

Job Requirements

• B.A. Degree in Education and/or other relevant fields of study

• Hands on Previous experience in learning & Development /training

• Positive attitude and Good communication with people

• Committed to delivering a high level of customer service, internally and externally

• Excellent grooming standards & Ability to work under pressure

• Flexibility to respond to a range of different work situations

• Ability to work on their own with minimum supervision and in teams

How To Apply

Interested applicants who fulfill the above requirements can apply in person within 10 consecutive working days to the office of Director of Human Resources, Hilton Addis Ababa, or you can apply via email at ADDHI_HRD@hilton.com.

For those applying using email, you must write the name of the position that you are applying for on the subject line of your email (It is very mandatory).