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Operations Manager – Import & Export

New Flower General Trading

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Business

Business Administration

Addis Ababa

5 years

1 Position

2025-04-22

to

2025-04-26

Required Skills

Operation and Control

+ show more
Fields of study

Business Administration

Logistics and Supply Chain Management

Full Time

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Job Description

Company Overview: New Flower General Trading PLC is a vibrant and growth-oriented company engaged in, Foam production, Vehicles Assembly, Dry and Liquid land transportation, coffee cleaning and warehousing and international trade of import and export. We are committed to operational excellence, regulatory compliance, and delivering outstanding service to our partners across global markets.

We are seeking an experienced and proactive Operations Manager to oversee our import and export operations. The ideal candidate will lead cross-functional logistics, ensure regulatory compliance, and manage relationships with customs authorities, banks, freight forwarders, and international suppliers/customers.

 Key Duties and Responsibilities:

  • Oversee end-to-end import and export operations including shipment planning, documentation, customs clearance, and delivery.

  • Ensure full compliance with Ethiopian Customs Commission (ECC) procedures, National Bank of Ethiopia (NBE) directives, and Ministry of Trade and Regional Integration (MoTRI) regulations.

  • Manage and coordinate import permits, letters of credit (L/C), export permits, and other relevant trade documents.

  • Liaise with shipping lines, freight forwarders, clearing agents, inspection agencies, and transport companies to ensure timely and cost-effective logistics.

  • Supervise the operations team and provide regular performance feedback.

  • Prepare periodic operations reports and propose cost-saving and process improvement strategies.

  • Coordinate product certifications, quality checks, and inspection processes for exported coffee.

  • Maintain strong supplier and buyer relationships both locally and internationally.

  • Ensure timely repatriation of export proceeds and support forex transaction follow-up.

Job Requirements

  • BA/BSc degree in Logistics & Supply Chain Management, International Trade, Business Administration, or a related field (Master’s preferred).

  • Minimum 5 years of relevant experience in import/export operations, with at least 2 years in a managerial or supervisory role.

  • Deep knowledge of Ethiopian import/export laws, customs procedures, NBE foreign exchange guidelines.

  • Proven experience working with freight forwarders, clearing agents, and governmental regulatory bodies.

  • Strong organizational, leadership, and negotiation skills.

  • Excellent written and verbal communication skills in English.

  • Proficiency in Microsoft Office.

  • Ability to work under pressure and manage multiple shipments simultaneously.

What We Offer:

  • Competitive salary based on experience

  • Opportunities for professional growth and training

  • A supportive and inclusive work environment

How to Apply

Interested and qualified candidates are invited to send their application letter, updated CV, and relevant credentials via Email: newflowerapplicants@gmail.com
Subject Line: Application for Operations Manager– Import & Export

Note: Only shortlisted candidates will be contacted.

Fields Of Study

Business Administration

Logistics and Supply Chain Management

Skills Required

Operation and Control

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