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Systems Director

Goal Ethiopia

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Business

Business Management

Addis Ababa

10 years

1 Position

2025-04-15

to

2025-04-26

Required Skills

perform system analysis

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Fields of study

Procurement & supply management

Business Administration

Logistics and Supply Chain Management

Full Time

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Job Description

GOAL’s mission is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability. 

GOAL is a humanitarian and non-governmental organization that has been working in Ethiopia for over 40 years, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food, water and sanitation, healthcare, and education. GOAL implements a range of multi-sectoral development, resilience, and humanitarian programmes in Ethiopia. Our work is guided by a strong commitment to cross-cutting issues such as gender equality, accountability, protection, and HIV/AIDS. We currently support vulnerable groups including street children, pastoralist communities, and rural smallholder farmers, responding to both humanitarian needs and long-term development challenges in close collaboration with local communities, government authorities, donors, and other key partners. GOAL Ethiopia’s main donors Irish Aid, BHA, EHF, ECHO, and other private donors. 

Description of the GOAL Ethiopia country programme

The Systems Director is part of the Country Management Team (CMT) responsible for the leadership and strategic direction of the country programme.  The System Director leads the systems functions (IT, Logistics, Procurement, Compliance, and Legal) ensuring efficient, effective, and compliant support to the delivery of the country programme. The System Director will ensure a culture of continuous improvement based on department performance and changing contextual needs. Collaboration with the global team of systems directors will form part of the role to learn from others, share experiences, and input to global organizational systems improvements. 

Direct Line Management (5): Procurement Lead, Logistics Lead, Senior IT Manager, Compliance Lead and Legal Services Lead.

General Description of the Role:-

  • Align the systems functions with the country and global strategic plans. Develop department plans, key performance indicators (KPIs), realistic budgets, and appropriate staffing requirements to effective delivery the country programme now and in the future.

  • Collaborate closely with the country management team and HQ technical leads on funding opportunities to ensure appropriate systems functions and cost allocations. 

  • Ensure full systems participation in grant management with a focus on timely, efficient, and compliant grant implementation and reporting.

  • Lead the country systems team and directly manage the team functional leads. Ensure a team culture that enables learning and development of team members.

  • Accountable for the implementation of GOAL systems procedures.

  • Track all systems functions performance, monitor KPIs, and take corrective action. Seek to identify and tackle root cause problems thus providing sustained solutions.

  • In line with GOALs global digital transformation strategy ensure fully adoption of digital solutions and actively participate in development of new solutions.

  • As a Senior Management Team member support the Country Director in ensuring the safety of GOAL staff through establishing and implementing appropriate procedures across the country team. Act as a member of the crisis management team as requested.

  • Along with other Senior Management, actively manage the Country’s risk profile by ensuring that policies and procedures are in place, participating in the management of the country Risk Register and addressing internal audit and compliance issues. 

  • Assist the CD in the management of the Security Plan and monitor staff's understanding and implementation of the plan at every level. 

  • Set a strong example for adherence and improvement of GOAL Ethiopia’s accountability, safeguarding and protection initiatives, both internally and for the people reached by the programme. 

  • Represent GOAL and the country programme where relevant to external stakeholders. 

  • Undertake any additional duties as mutually agreed with the Country Director.

  • Direct management of the technical leads. 

  • Coordinate the two teams ensuring context appropriate and cost effective support to the country programme.

  • Ensure coordination between programmes, logistics, and procurement on project design and delivery, including but not limited to fleet requirements, procurement plans, staffing, stock movements.

  • Monitor the performance of the departments and ensure delivery on KPIs. Seek to delivery continuous improvements through efficiencies based on a strong strategic and contextual understanding.

  • Develop and deliver a country technology plan sufficient for current and future programme requirements.

  • Advise the senior management team on implementation of technology solutions including ensuring correct digital document management, management of SharePoint, and cyber security actions. 

  • Ensure country compliance with GOAL policies and standards for technology adoption. Be proactive in asking for technical support and ensure timely engagement of HQ technical functions.

  • Manage the IT team ensuring appropriate service support to the country programme. Use KPIs to track service performance and be proactive in tackling root cause problems.

Duties and Responsibilities

Procurement and Logistics  (Supply Chain)

Information Communication Technology / Digital Transformation

Financial / budget management 

•     Prepare and manage the overall core cost budgets for GOAL Ethiopia. 

•     Manage the equipment budget and fleet budget for all GOAL Ethiopia grants. 

•     Support the Financial Controller with the preparation of budgets and forecasts for donor proposals, annual budgets and support the preparation of the year-end financial statements. 

•     In conjunction with the FC, monitoring and controlling expenditure on the core costs budgets and highlight, as appropriate, under/overspends and agree actions required. 

Internal, Donor and Regulatory Compliance 

•     Stay informed of and ensure adherence to the standard of GOAL procedures and policies in relation to Logistics, Finance, HR and Programmes as set out in the relevant manuals, policies and guidelines.   

•     Lead on implementation of GOAL’s assurance framework in the systems functions, and work with the CMT to identify areas of improvements. 

•     Provide support to any internal audit, compliance and financial investigation assignments ensuring GOAL policies are followed. 

•     Responsible for the management of the country Conflict of Interest register updating users and tracking completion of all declarations.

•     Manage the compliance team and coordinate with other functions to ensure adequate training, and support is provided to GOAL staff to enhance their knowledge and understanding of GOAL and Donor policies and procedures and ensure proper implementation and on-going use. 

•     Ensure GOAL Ethiopia adheres to the regulatory requirements of the government of Ethiopia with regard to visas, work permits and registration in liaison with the Country Director. 

•     Ensure organizational compliance to donor policies and guidelines. 

Job Requirements

Do you want to join an exciting organization that brings high level impact to the community and add value to your professional advancement?  Then join us if you have:          

Job Requirement

Qualification (Education, Experience, key qualities, skill and competence)

  • Minimum 10 years previous experience in Operation, Procurement and logistics related management, with at least 3 years at a senior management level. 

  • Education to Master’s degree level in related subjects, procurement and supply chain management, business Administration, project management among others. 

  • Good understanding of donor rules and regulations and implementation of strong compliance and control framework. 

  • Strong experience liaising with governmental / local authorities and other NGO’s. 

  • Compliance and audit experience and excellent attention to details. 

  • Demonstrated analytical and conceptual skills to plan projects, timetable activities, and oversee staff work. 

  • Proven strong budgetary control and financial management skills

  • Proven track record in systems implementation and development 

  • Experience in managing and developing teams

  • Excellent staff management and personnel skills       

  • Experience in data analytics and using data to monitor service delivery and procedural compliance.

  • Experience in adopting digital solutions to improve process efficiencies or compliance.

  • Previous work experience with GOAL will be an added advantage. 

Desirable Qualities, Skills, and Competencies:- 

  • Excellent decision-making abilities, with a focus on effective problem-solving.

  • Ability to motivate and work collaboratively as a team player.

  • Experience in grants management and compliance.

  • Flexible, adaptable, creative, highly motivated, and capable of taking initiative and working independently.

Note: The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

REMUNERATION and BENEFITS: 

  • GOAL will pay a competitive basic salary based on the salary grading with addition benefits.

  • A chance to develop tangible experience.

  • Being part of a team who continue to make a real difference to the lives of the most vulnerable people.  

Commitments:

GOAL’s recruitment procedure is fair and transparent which is also in line with the organization’s commitment to its integrity, honesty and culture. GOAL is committed to ensure that, its performance complies with the terms and conditions of relevant agreements, applicable laws & regulations. 

GOAL highly promotes Equality, diversity and inclusion and works with women and men, People with disabilities, and employees of various ages including youth, supports their empowerment and appreciates their achievements constantly. GOAL also encourages applications from diverse candidates including women, people with disabilities, people with diverse backgrounds, and youth to apply.

GOAL has zero tolerance to discrimination on the basis of gender, age, disability, ethnicity, religion, race, economic status etc . we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

Hence, pre-employment background checks will be conducted, and employees are required to read, understand, sign and implement different polices including safeguarding and child protection policy, Protection from Sexual Exploitation and abuse policy, sexual harassment policy, code of conducts and any other rules and regulation of the organization. GOAL is strongly committed not to harm the people under its care. 

GOAL Ethiopia is committed to safeguarding and promoting the safety of people who involves in its work and demands all staff exhibit the highest commitment. GOAL Ethiopia will verify skills and commitment of the candidate in the assessment process and perform Background reference check.

You are welcome to include your sex (Male or female) and any disability issues in your CV (please note that this information will only be used to comply with affirmative action policy of the organization).

How to Apply

Interested and qualified applicants need to submit ONLY once their non - returnable application with CV for one vacancy. The vacancy reference number along with the title & Duty station need to be written in the application letter.

•    Applicants can directly apply through THIS LINK
•    Please be sure your application and CV should be in PDF or Word only. (The system couldn’t accept other than PDF and Word.)
GOAL strongly encourages female candidates to apply!

Only short-listed candidates will be contacted for an interview and exam.
Shortlisted candidates will need to submit other supporting documents upon request at later stage.
GOAL is not able to contribute towards any costs incurred by candidates during the recruitment process.

Fields Of Study

Procurement & supply management

Business Administration

Logistics and Supply Chain Management

Skills Required

perform system analysis

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