Duty Manager
Best Western Plus Pearl Addis
Hospitality
Hospitality Management
Addis Ababa
2 years
1 Position
2025-04-15
to
2025-05-13
analyse business requirements
Tourism and Hotel Management
Full Time
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Job Description
Best Western Plus Pearl Addis is a global brand hotel chain perfectly located with only 2 Kms distance from Bole International Airport and just a short walk distance from Bole Medhanialem Cathedral.
Duties and Responsibilities
Handling customer and employee issues
Overseeing operations, including maintenance, cleanliness and efficiency
Ensuring that security and safety regulations are met
Greets the VIP guests of the hotel. As directed by the Front Office Manager.
Assists in VIP’s arrival and departure
Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behavior.
Promotes and maintains good public relations.
Motivates and maintains good staff relations.
Answers guests inquires, handles complaints and attend to the needs of the guests.
Job Requirements
Graduate bachelor degree and/or diploma in hotel and restaurant management or other related fields
Minimum of two years of experience in similar position. Should be familiar with basic computer skills and previous experience in using Hotel management software’s, Telephone Switch board.
Work experience as a Duty Manager or similar management role
Previous experience in the industry preferred
Customer service experience
Knowledge of cash management and bookkeeping procedures
Team management skills
Strong organizational skills
Experience with facilities maintenance and/or security
Strong problem-solving skills
Availability to work in shifts including weekends
BSc in Business Administration is a plus
How to Apply
Applicants can apply only through THIS LINK, or on hr@bwppearladdis.com or in person.
Only shortlisted candidates will be contacted.
Fields Of Study
Tourism and Hotel Management
Skills Required
analyse business requirements
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