Department: Program 

 Team: Health and Nutrition  Job Code:

 Report to (position): Program Manager Job Grade:

 Location(s): Metema/Gendawuha FLSA:

 Workdays & Hours: Monday-Saturday 48/week EEO Job Class:

 Travel: Frequent travel to catchment health facilities  Last Update:

 If Management of Staff,Positions Supervised:(directly & indirectly)

Health and nutrition staffs # Supervised:(directly & indirectly)

 JOB SUMMARY                                                                                                                                                                               

The position holder shall be in charge of technical quality implementation and delivery of direct health service in the assigned Woreda. 

S/He will mainly be responsible for the day-to-day implementation of the direct health services under the team, health education, acute and life-threatening illnesses treatment as the primary health care level, safe motherhood and child health consultation. In addition, the position holder is also expected to provide supervision, technical assistance, and capacity building to health extension workers and health workers in health facilities. S/He will be responsible for the daily implementation of the health services package as per the standard, supporting health facilities assigned as integrated health modality and daily dispensary and drug supply management. S/He will also be responsible for day-to-day documentation of children and adults treated, people provided for health education, vaccinated children, and all provided health services accordingly and compile weekly and monthly reports and share with his/her supervisor.

JOB RESPONSIBILITIES

Essential Duties / Responsibilities:

• Coordinate, lead, supervise, and monitor the surge team deployed in the health facilities.

• In accordance with the protocol, conduct and carry out PHC services such as consultation and administer appropriate treatment for acute and life-threatening illnesses

• Enhancing community-level preventive healthcare in accordance with public health emergency management, with a focus on health, particularly prevalent epidemic diseases that are being monitored.

• Assure the highest moral standards and responsibility in the provision of lifesaving PHC services.

• Make sure that the catchment health facilities are always properly stocked with the medications required to provide treatment under curative services, needs, and clinical requirements.

• Enhance the community's and the Woreda health bureaus' connections and coordination systems 

• Strengthening of early referrals mechanisms and ensure all referral cases are properly managed and referred based on the availability of ambulance and seriousness of the illness.

• Train and support the HWs on prevention and response of major diseases under surveillance and case management and follow-up according to national guidelines.

• Train and support health extension health workers for the implementation of the community component of the project.

• Conduct planning and promotion of awareness creation on preventative health care issues in the community.

• Prepare weekly, bi-weekly, Monthly, Quarterly, and annual reports and share timely to the woreda health office and to his immediate supervisor.

• Control utilization of medicines and medical supplies delivered to his/her woreda and share verification documents and regular stock reports.

• Assist in Ensuring Medical Teams International's (MTI’s) standard of quality in primary health services is met. 

• Participates in the planning, implementation and supervision of the health program activities  

• Develops plans for process and quality improvement and reports findings 

• Ensures quality control at all levels of service provision (referrals from the community, primary health care level, pharmacy, referrals for secondary care)

• Ensures strict monitoring of the use and flow of medications.

• Provide support to store and dispensary pharmacy in order to ensure proper medicine stock management ( updating bin cards, stock card, consumption report, storage, and stock report 

• Ensures compliance to program standards at all levels

• Ensures monitoring and accountability of beneficiary registrars

• Maintains quality assurance and adherence to healthcare protocols ensuring compliance with RHB standards.

• Ensures data collection meets program requirements, and that all activities are suitably documented

• Assists in the compliance with government health reporting mechanisms; both in terms of reporting to WHO, RHB, and internal reporting

• Leads development of trainings, feedback sessions and tools for M&E and quality improvement

• Ensures that programming is of excellent technical quality, suitable to attract donor funding and contributes significantly to MTI’s strategic objectives

• Provides technical support to project medical personnel to ensure programming objectives are successfully achieved, adhering to international, donor and Ministry of Health Guidelines and policies

• Ensures appropriate treatment protocols are followed as set forth per National guidelines and/or MTI policies

• Ensures strong linkages between the health center, referral hospital, and community health post. 

• Ensure the Safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.

• Develop attractive success stories per month and share with the MEAL department 

• Develop monthly, quarterly, mid-year and final report coordinating with program teams.

Quality Management 

• Aiming to achieve the highest quality programming possible within the challenging context of Tigray, Ethiopia

• Ensure all patients are treated based on the Guidelines of the Ministry of Health and the IMCI guidelines

• Ensure rational use of drugs such that only those essential for treatment are prescribed. Do not overprescribe.

• Provide compassionate and respectful care to all patients who present to the clinic

• Support other staff and colleagues to maintain good infection control practices to prevent spread of illnesses within the clinic and among the staff. 

Additional activities

• Support other areas of the office as requested or needed to ensure efficiency and quality of work for all

• Maintain a clean and safe working environment, disposing of waste appropriately

Job Requirements

EDUCATION, LICENSES, & CERTFICATION

Medical Doctor (MD) or BSc in Health Officer

EXPERIENCE

At least 3 years’ experience working in direct health service delivery and a minimum of 2-year experience in NGOs preferably at refugee set up.

At least 2 years’ experience of managing or leading health services operations. 

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of development & humanitarian issues and concepts 

• Fluent spoken and written and English.

• Knowledge of local language of the region and refugees is an added asset

• Strong interpersonal and team skills 

• Proven ability to be flexible in demanding situations

• Excellent communicator 

• Ability to adapt to a changing environment 

• Negotiation and representation skills 

• Analytical and problem-solving Computer literate, able to work efficiently in Microsoft office on standard or mobile platforms.

SKILLS:

• Humanitarian motivation

• Emotionally and spiritually mature

• Team player – practical, desire to support the field teams.   

• Willingness to pitch in and get the job done 

• Understanding and sensitivity to cross cultural issues 

• Flexible and adaptable to ever changing environments 

• Ability to remain calm under pressure 

• Able to build new relationships and gain people’s trust quickly

• Integrity in representing Medical Teams Willing to travel to insecure environments

ABILITIES:

• Ability to work cooperatively in a team environment

• Ability to prioritize tasks

• Ability to embrace and promote MTI’s mission and vision

• Ability to uphold and exemplify the organization’s core values

• Ability to represent the organization in a professional manner to donors, volunteers, and the public

PHYSICAL CONDITIONS                                                                                                                               

This position requires frequent travel to health facilities located in remote areas with very basic living conditions.

NOTE: The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position.  Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and reaches their potential as individuals and teams and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today. As part of our commitment to a safe and inclusive work environment, team members are expected to adhere to Diversity, Equity and Inclusion Policies

Safeguarding & Code of Conduct

Medical Teams International is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Medical Teams International Code of Conduct Policies and values at all times. Team members are required to complete mandatory Children and Vulnerable Adult Protection Policy, Protection from Sexual Exploitation and Abuse Policy, Code of Conduct and Conflict of Interest Policy Training upon hire and on an annual basis.

NOTE: The above job description is intended to describe the general nature and level of work being performed by staff assigned to this job.  It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of staff in this position.  Duties, responsibilities, and skills are also subject to change based on the changing needs of the job, department, or organization. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; The job description does not constitute an employment agreement between the employer and employee and is subject to change by Medical Teams International as the requirements of the job change.

How To Apply

Interested and Qualified Applicant can apply through THIS LINK