Diploma in IT, Management or Completion of 10th Grade with relevant work experience Working Hours: Monday to Friday: 2:30 AM – 11:30 AM (Local time) - Saturday: 2:00 AM – 6:00 AM (Local time)

Bachelor’s Degree in any a related field of study Language Required: Afan Oromo Duties & Responsibilities: - Verify and validate customer data in line with company and client requirements. - Ensure accuracy and quality of customer information. - Use company systems and tools to process and review data efficiently. - Identify and report opportunities for process improvement. - Work collaboratively with team members to meet daily performance targets. Required Skills: - Positive attitude and ability to work effectively within a team. Work Conditions: - High attention to detail and accuracy. - Willingness to work in a 24/7 environment

Bachelor’s Degree in Accounting, Management, Economics or in a related field of study with relevant work experience

Education Background in a related field of study with relevant work experience Duties and Responsibilities: - Supervise and Manage Team: Oversee service advisors, technicians, and customer service representatives to ensure smooth operations. - Staff Training and Development: Organize regular training programs to update staff on new automotive technologies and customer service techniques. - Performance Monitoring: Set key performance indicators (KPIs) and conduct performance reviews for team members.

Bachelor’s Degree in Accounting, Management, Economics or in a related field of study with relevant work experience

MA or BA Degree in Management, Accounting, Economics or in a related field of study with relevant work experience, out of which 3 years in senior officer positions. Duties and Responsibilities: - Manage and prioritize the CPO’s program-related agenda, follow-ups, and stakeholder engagements. - Consolidate inputs from Portfolio Office departments into reports, dashboards, presentations, and Board updates. - Monitor performance against KPIs, risk thresholds, and key milestones, escalating issues for CPO decision-making. - Serve as liaison for internal and external stakeholders requiring program-level updates or interventions.