We are seeking a professional and customer-focused Receptionist/Customer Service Professional. The ideal candidate will have experience in a Travel Agency or Educational Consulting company, excellent communication skills, and a strong ability to handle customer interactions efficiently.

Duties & Responsibilities:

• Greet and assist customers, ensuring a professional and welcoming experience.

• Handle phone calls, emails, and in-person inquiries effectively.

• Provide accurate information about services and assist with customer requests.

• Maintain records and organize customer documents.

• Coordinate appointments, meetings, and bookings.

• Manage office supplies and maintain a neat reception area.

• Handle complaints and escalate issues when necessary.

• Create and manage social media content to promote company services and engage with customers.

• Support administrative tasks as required.

Location : Only in Bahirdar

Job Requirements

Qualifications & Skills:

• Bachelor’s degree in customer service , administration and secretery , Marketing a relevant field.

• Excellent verbal and written communication skills.

• Strong customer service and interpersonal skills.

• Ability to work well with others and provide a friendly atmosphere.

• Organizational skills with the ability to multitask.

• Time management and ability to prioritize tasks.

• Ability to remain calm in stressful situations and handle feedback professionally.

• Sensitivity, understanding, and adaptability to customer needs.

• Must live in Bahirdar.

Compensation & Benefits:

• Attractive salary plus bonuses based on performance.

How to Apply

Interested candidates should apply via THIS LINK