To Manage and Coordinate overall operations within the district network, ensuring proper logistics administration, human resources, IT help desk Support, Credit Analysis, Security, and the availability and maintenance of office furniture and Equipment. Additionally, the position is responsible for ensuring that branches and area offices receive policies, procedures, circulars, and directives, and that adherence to these is maintained

Competencies

Leadership Competencies

• Operational Leadership: Ability to lead and motivate teams to achieve operational efficiency and effectiveness across all branches.

• Policy Enforcement: Strong commitment to upholding organizational policies and procedures, ensuring compliance at all levels.

• Communication Skills: Excellent verbal and written communication skills to convey expectations and changes clearly to branch staff.

• Conflict Resolution: Skills in managing conflicts and addressing concerns that may arise among branch personnel.

• Change Management: Capacity to guide teams through changes in procedures, technology, or organizational structure.

• Team Development: Focus on mentoring and developing staff to enhance their skills and ensure they understand operational standards.

Technical Competencies

• including resource management, workflow processes, and branch functions.

• Compliance Awareness: Familiarity with regulations and compliance requirements that govern banking operations and how they impact district operations.

• Process Improvement: Skills in analyzing operational processes to identify inefficiencies and implement improvements.

• Data Management: Proficiency in using data analytics to monitor branch performance and ensure adherence to policies.

• Risk Management: Understanding of risk assessment processes to identify potential issues in operations and implement mitigation strategies.

• Technology Proficiency: Knowledge of operational management systems and tools that facilitate resource allocation and compliance monitoring.

Additional Competencies

• Analytical Skills: Ability to analyze operational data and reports to inform decision- making and operational strategy.

• Customer Service Orientation: Focus on ensuring that branch operations align with customer service standards and enhance the customer experience.

• Adaptability: Flexibility to adapt to changes in regulatory requirements, technology, and market conditions.

• Interpersonal Skills: Strong ability to build relationships and collaborate with branch managers and staff to foster a positive work environment.

Personal qualities

• Leadership Skills: Ability to lead and motivate teams, fostering a culture of accountability and excellence.

• Detail-Oriented: Keen attention to detail to ensure compliance and accuracy in operations.

• Adaptability: Ability to adjust to changing regulations and operational challenges in a dynamic banking environment.

Job Requirement

Qualification & Experience: Bachelor’s Degree/ Master’s Degree in Business Administration, Management, Accounting, Finance, Marketing, Economics, or a related field, with a minimum of five years’ experience in a banking industry of which at least 3 years in a Managerial role, overseeing multiple branches or operational teams.

• Strong understanding of banking operations, compliance regulations, and best practices for resource management.

• Proven experience in developing, implementing, and monitoring adherence to operational policies and procedures.

Place of Work : Addis Ababa District Offices

How to Apply

Applicants fulfilling the stated criteria could send their applications with CV and copy of testimonials through THIS LINK from Wednesday March 19, 2025 to Sunday March 23, 2025, Tel. +251115523800