To Manage and Coordinate overall Selling of Digital Products and Service Activities of Branches Throughout the District

Competencies

Leadership Competencies

• Strategic Vision: Ability to develop and articulate a clear vision for digital banking initiatives that align with organizational goals.

• Team Leadership: Skills in motivating, guiding, and developing team members to achieve their potential and meet objectives.

• Change Management: Competence in managing change effectively, helping staff adapt to new digital tools and processes.

• Communication Skills: Strong verbal and written communication skills to convey complex information clearly to diverse audiences.

• Customer-Centric Mindset: Focus on understanding and meeting customer needs, enhancing customer experience through digital solutions.

• Collaboration: Ability to work effectively with cross-functional teams, including IT, marketing, and operations, to drive digital initiatives.

Technical Competencies

• Digital Banking Knowledge: In-depth understanding of digital banking products, services, and technologies, including mobile banking, online banking, and payment solutions.

• Data Analytics: Skills in analyzing data to inform decision-making, identify trends, and measure the success of digital initiatives.

• Regulatory Compliance: Knowledge of relevant regulations and compliance requirements in the digital banking sector.

• Project Management: Experience in managing projects related to digital product launches, enhancements, and technology implementations.

• Technical Proficiency: Familiarity with digital banking platforms, software, and tools used in the industry, such as CRM systems and digital marketing tools.

• Cyber security Awareness: Understanding of cyber security principles and practices to ensure the safety and security of digital banking operations.

Additional Competencies

• Problem-Solving Skills: Ability to identify issues and develop effective solutions quickly.

• Adaptability: Flexibility to adapt to rapidly changing technology and market conditions.

• Sales Acumen: Proficiency in sales strategies and techniques specific to digital products and services

Personal qualities

• Customer-Centric Mindset: Focus on understanding and addressing customer needs and enhancing their digital banking experience.

• Leadership Skills: Ability to lead and motivate teams, fostering collaboration and innovation.

• Adaptability: Capacity to quickly adapt to changing technologies and market conditions in the digital banking landscape

Job Requirement

Qualification & Experience: Bachelor’s Degree/Master’s Degree in Business Administration, Management, Accounting, Economics, Finance, Information Technology, Marketing, or a related field with a minimum of 5 years of experience in the banking or financial services industry with a focus on digital banking of which three years on managerial role.

• Strong understanding of digital banking trends, technologies, and customer needs related to digital financial service.

• Experience in managing or promoting digital products and services is essential, demonstrating a track record of successful launches and sales.

• Background in sales or marketing, particularly in digital channels, is crucial for driving the adoption of digital products.

• Familiarity with branch operations and customer service processes can provide valuable insights into how to effectively sell digital product.

Place of Work : Addis Ababa, Bahir-Dar, Dire-Dawa,Hawassa & Jimma District Offices

How to Apply

Applicants fulfilling the stated criteria could send their applications with CV and copy of testimonials through THIS LINK from Wednesday March 19, 2025 to Sunday March 23, 2025, Tel. +251115523800