The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for better production, better nutrition, a better environment, and a better life, leaving no one behind.

FAO’s Subregional Office for Eastern Africa (SFE) is responsible for developing, promoting, overseeing and implementing agreed strategies for addressing subregional food, agriculture and rural development priorities. It develops and maintains relations with subregion-wide institutions including Regional Economic Integration Organizations (REIOs). The Subregional Office is a subsidiary of FAO’s Regional Office for Africa (RAF). It has jurisdiction over eight countries –Djibouti, Ethiopia, Kenya, Rwanda, Somalia, South Sudan, Uganda, and Eritrea. It supports subregional policy dialogue on food security, agriculture and rural development issues, facilitates the emergence of subregional partnerships and supports capacity development and resource mobilization for food security, agriculture and rural development in the subregion.

Reporting Lines

Under the overall supervision of the Sub-regional Coordinator (SRC) and the FAO Representative in Ethiopia and the technical and direct supervision of the Compliance Advisor.

Technical Focus

Under the direct supervision of the Compliance Advisor, the National Compliance Specialist will contribute to efforts that monitor projects outputs against work plan and targets, ensure compliance with FAO administrative, financial and operational policies/procedures and advise staff members accordingly. The incumbent will assist in the day-to-day management of operations of the Call Centre.

Tasks and Responsibilities

More specifically, the duties and responsibilities of the National Compliance Specialist will include:

• Support the SFE and FAO Ethiopia in formulating and analysing internal documents such as the Risk Log, Internal Control Questionnaire, Fraud Prevention Plans and other relevant data to review internal controls related specifically to operation and humanitarian compliance.

• Identify tools and processes to ensure integration of risk management, compliance and quality assurance action into operations and programme activities.

• Advise and recommend to the office the appropriate strategies to strengthen controls and mitigate potential risks for adequate compliance with FAO operational rules, regulations, codes and internal policies and procedures and monitoring the effectiveness of controls.

• Support the office in implementing outstanding audit recommendations.

• Support the establishment of processes and procedures in operations for adequate compliance with resources partner’s agreed fiduciary requirements, such as anti-terrorism clauses, due diligence review, PSEA and so on.

• Support due diligence review of implementing partners and build up local capacity for this.

• Contribute to capacity building to mitigate risk and ensure compliance

• Coordinate the day-to-day management of Call Centre team in Addis Ababa to ensure all activities are running smoothly and effectively.

• Follow up on FAO’s survey methodologies and existing formats for data and metadata storage.

• Perform other related duties as required.

Job Requirement

Minimum Requirements

• Bachelor’s degree in management, development studies, sociology, public administration, political science, community development or a related field.

• Minimum of 5 years of work experience with ability to coordinate call centre operations. Experience in complaints handling, or feedback mechanism role is preferred.

• Working knowledge (level C) of the FAO official language used for communication within the country (English) and working knowledge of the local language(s) is required.

• National of Ethiopia

FAO Core Competencies

• Results Focus

• Teamwork

• Communication

• Building Effective Relationships

• Knowledge Sharing and Continuous Improvement

Technical/Functional Skills

• Able to work under pressure and adapt to an evolving and complex humanitarian context and within multidisciplinary and different cultural background.

• Relevance and extent of experience in functions related to compliance management and monitoring in the context of a large international organization.

• Negotiation skills and ability to deal confidentially with tact.

• Strong analytical and conceptual abilities, communication skill both verbal and in writing.

• Knowledge of humanitarian principles.

• Familiarity with relevant UN and other international organizations active in Ethiopia and the sector.

Selection Criteria

• Extent and relevance experience in compliance

• Extent and relevance of knowledge of United Nations rules and operational procedures

• Analytical and ability to apply procedures in FAO operations

• Knowledge and experience of FAO systems and databases.

Additional Information

• FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)

• Applications received after the closing date will not be accepted

• Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/

• For additional employment opportunities visit the FAO employment website: http://www.fao.org/employment/home/en/

• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

Job Posting

20/Jan/2025

Closure Date

03/Feb/2025, 8:59:00 PM

Organizational Unit

SFE – Subregional Office for Eastern Africa

Job Type

Non-staff opportunities

Type of Requisition

NPP (National Project Personnel)

Grade Level

N/A

Primary Location

Ethiopia-Addis Ababa

Duration

6 months, renewable

Post Number

N/A

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

• FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture

• Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply

• Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO’s values

• FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination

• All selected candidates will undergo rigorous reference and background checks

• All applications will be treated with the strictest confidentiality

How to Apply

• To apply, visit the recruitment website at THIS LINK and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills

• Candidates are requested to attach a letter of motivation to the online profile

• Once your profile is completed, please apply, and submit your application

• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications

• Incomplete applications will not be considered

• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application

• Only applications received through the FAO recruitment portal will be considered

• Your application will be screened based on the information provided in your online profile

•  We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp

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