A Garage Receptionist acts as the first point of contact for customers visiting or contacting the garage. This role involves providing excellent customer service, managing appointments, handling inquiries, and ensuring smooth communication between customers and the service team.

Required Gender: Female

Required Number: 1

Duties and Responsibilities:

Customer Service:

• Greet customers upon arrival, provide information on available services, and address any questions or concerns they may have.

Appointment Scheduling:

• Manage the scheduling of vehicle service appointments, coordinating with mechanics to ensure efficient workflow.

Communication:

• Serve as the liaison between customers and garage staff, relaying messages, updates, and any required information.

Record Keeping:

• Maintain accurate and organized records of customer details, service history, and payments.

Billing and Payments:

• Give receipts using the cash register machine, Receive or handle customer payments, and manage any related billing inquiries

Phone Management:

• Answer and direct phone calls in a professional manner, ensuring timely and clear communication.

Office Administration:

• Perform general office duties such as filing, managing correspondence, and ordering office supplies

Customer Follow-Up:

• Conduct follow-up calls to ensure customer satisfaction and address any post-service issues.

Job Requirements:

• Education: Bachelor's Degree in Accounting, or in a related field of study with relevant work experience

• Experience: 0 - 2 years

How to Apply:

Submit your application and CV with supporting documents via email: girmabiftugarage@gmail.com