Hope for Children Australia (HFC-Aus) is an Australian grassroots organization, working in Ethiopia on community based initiatives and focusing on education, health, alternative income generation and community engagement. HFC-Aus is currently seeking a qualified ICT support officer.

 Key Duties and Responsibilities

• Developing and implementing technology solutions in the organization

• Providing assistance and advice to employees of HFC to sort out their computer software and equipment problems, network issues, safety measures etc. All jobs to be recorded with details and time allocated.

• Setting up, installing technology and software, and troubleshooting

• Fixing, updating, servicing, and maintaining all IT equipment

• Ensuring data security

• Train staff and students in the use of ICT systems and applications where necessary.

• Developing and maintaining local networks; Ensure security and privacy of networks and computer systems – restrict use of social media and limit the internet access to HFC programs related sides only. Implement a limit on download size. Introduce restrictions and limits on sides and online materials age appropriate as well as monitor and report on inappropriate use and access.

• Troubleshoot to identify and resolve problems in a timely manner

• Maintaining records/logs of repairs and fixes.

• Maintaining hardware and software inventory.

• Maintaining expenses related to IT department.

• Identifying computer or network equipment shortages.

• Managing and maintain the computer lab as per camaca and HFC requirements.

• With guidance of HFC Country Representative and E-learning trainer maintain networked information technology resources effectively and efficiently in order to maximize educational and administrative outcomes; for example.

• Merge online teaching materials involving videos/labs/and lessons within a specific teacher’s lesson plan.

• Set up projectors and or screens in each classroom to deliver this material.

• Facilitating computer clubs for SSY students as per program designed by E-learning trainer

• Conduct inventory and report the status of the Laptops, Desktops, and other IT equipment’s.

• Prepare and submit documentations and reports as required.

• Additional tasks as required and assigned by the management.

NB: Only short-listed candidates will be contacted.

Job Requirement

•  BSc in Computer Science, Information Technology and related field

Location

• Addis Ababa, Ethiopia

Term of Employment:

•  Contract

Experience: 

• above 3 years

Employment Type:

• Full time

Salary:

•  Negotiable

Required Skills

• Software proficiencies

• Emotional Intelligence

• Microsoft Office Pack: Word, Excel, Access, Publisher, Outlook, PowerPoints

How to Apply

Interested applicants who meet the above requirements are invited to apply and submit within 7 working days their application letter, updated CV and other supporting documents to via email:  hr_accounts@hopeforchildren.org.au \amtatawyohannes2@gmail.com. Please include the following in your cover letter minimum salary requirements (or current salary). for more information Tel:+251923796047