About Us:

Lovegrass Agro Processing PLC is a dedicated healthy food processing company. We are committed to sustainability and excellence in service, ensuring that our customers receive the best products and support.

Company: Lovegrass Agro Processing PLC

Location: Addis Ababa, Ethiopia

Job Type: Full-time

Required Number: 3

Position Overview:

The ideal candidate will have a strong commitment to customer satisfaction, excellent communication skills, and a proactive approach to problem-solving.

Key Responsibilities:

• Serve as the primary point of contact for customer inquiries and concerns.

• Handle and resolve customer complaints in a professional and timely manner.

• Maintain detailed and accurate records of customer interactions and transactions.

• Conduct follow-up calls and emails to ensure customer satisfaction.

Job Requirements:

• Excellent verbal and written communication skills of English Language.

• Strong problem-solving and conflict resolution abilities.

• A positive and professional attitude.

How to Apply:

• Please submit your resume and a cover letter to belae@thelovegrass.com

• Females are Encouraged to apply!