Reference No:  REC/142/24

Job title: Head of Human Resources

Location: Addis Ababa_Head office 

Reports to: Country Director  

Number of Posts 01/One/

Closing date:   December 4, 2024 

About GOAL

GOAL’s mission is to work with the most vulnerable communities to help them respond to and recover from humanitarian crises, and to assist them to build transcendent solutions to mitigate poverty and vulnerability. 

GOAL is a non-for-profit organization that has been working in Ethiopia for over 30 years, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food and livelihoods, water and sanitation, nutrition, healthcare, and education. GOAL implements a range of multi-sectoral development, resilience, recovery and humanitarian responses programmes by being sensitive to cross-cutting issues including gender, accountably, child protection, HIV/AIDS. Currently, we work with pastoralist, agropastoral, pastoral dropouts, rural small holder farmers, rural/urban youth and street children to respond to humanitarian crises and build resilience in Ethiopia working closely with local communities, local government, donors and other key actors. GOAL E Humanitarian Response is centered on nutrition, WASH, livelihoods, multipurpose cash, NFIs and protection interventions in country wide while the recovery and development focus on livelihoods, economic opportunities, health, health and nutrition system strengthening and WASH with solid emphasis on integrated programming and community-based approach in Oromiya regional state. The Street Children programme is implemented with local partners in Addis Ababa and Hawassa. 

We envision a world where poverty no longer exist, where vulnerable communities are resilient, where barriers to wellbeing are removed and where everyone has equal rights and  opportunities. GOAL Ethiopia’s main donors Irish Aid, USAID/OFDA, EHF, ECHO and other private donors.

 GENERAL DESCRIPTION OF THE ROLE:

The Head of HR oversees human resource activities in Ethiopia, including recruitment and selection, review, update and implementation of HR policies and procedures, performance management, staff development and remuneration.

KEY AREAS OF ACCOUNTABILITY/DUTIES

• HR Policies, Procedures and Adherence to Best Practices

• Oversee the development, in accordance with GOAL international practices and local employment legislation, donor compliance and implementation of GOAL’s HR handbook

• Ensure HR policies and procedures aligns to HR functional areas and that programmes are in line with GOAL values and principles.

• Provide support to managers on employee relations and performance management, ensuring that issues are dealt with in a fair and consistent manner. This may include overseeing disciplinary and grievance procedures.

• Work with senior managers to optimize and forward plan organizational structures for maximum operational efficiency

• Ensure confidentiality is maintained throughout the HR team. 

Recruitment Planning and Staff Selection:

• Ensure all recruitment are carried out in line with the recruitment policy and laws of the land.

• Ensure a transparent, timely and efficient recruitment process.

• Advertise/upload vacancies through GOAL recruitment greenhouse, Relief web, government agencies, networking and referrals.

• Shortlist candidates, interview along with technical managers and support the selection of the best candidates.

• Manage reference checks, ATSC and job offers. 

• Manage the HR orientation for all new staff.

Inductions, Training and Staff Development:

• Oversee staff inductions.

• Coordinate development of standard staff induction materials and group induction days

• Develop and seek funding for staff development, aiming to ensure staff have appropriate training to keep performance at the top level.

• Support line managers and department heads review training needs through assessments and review of performance appraisals and work with managers to organize training, development and mentoring initiatives to meet gaps,

• Maintain a training tracking sheet to monitor trainings identified during appraisals and record all trainings completed

• Conduct exit interviews with staff who are leaving and report to the line managers on key trends.

Staff Management

• Line management responsibility of HR team based in Addis Ababa and field offices communicating clear expectations, setting performance objectives and workplans, providing regular and timey feedback to continue their professional development.

• Strengthen and build the capacity of the Human Resource team at head office as well as area offices

Performance management:

• Develop and implementation of an effective and objective performance appraisal system

• Ensure appraisals are being conducted regularly and appropriately

• Support managers and supervisors with training in objective setting and conducting staff appraisals as required

• Maintain a training database of agreed training requirements and work with line managers and supervisors to help ensure training are conducted within a reasonable timeframe.

Compensation and Benefits:

• Regularly review of staff compensation package in conjunction with HQ

• Engage on Birches salary reviews and provide recommendation on adjustments of pay when necessary to ensure competitive pay

• Monitor market conditions related to benefits to ensure national staff benefit levels are competitive

• Ensure effective management of staff Pension schemes, Medical Insurance and processing compensations on accidents and other staff related insurance claims

Personnel Administration and Documentation:

• Follow up the review the staff database and HR files on a frequent basis, ensuring they are maintained to the standard and kept up to date

• Ensure audit issues are addressed as per the agreed timeline

• Ensure staff contracts are kept up date and that all staff whose contracts are not going to be renewed are informed in line with the HR handbook.

• Ensure that timesheets are completed monthly for all staff and confirm that all exiting staff have complete the process. Also share the timesheet tracker on 10th of every month.

• Ensure all contract terminations are appropriately documented and all owed monies are paid to the departing staff member in a timely manner

• Work with line managers and department heads to maintain leave plans for all staff, update the leave tracker on a monthly basis and share with staff for better planning to avoid gaps where 2 staff members from same departments leaving the at same time.

• In consultation with line managers, ensure that there is cover for staff going on leave.

• Keep records in hard and soft copies of approved leave requests.

• Ensure the timely processing of new contracts, contract extensions, staff transfers, promotions and other change of employment status.

• Support head of HR in managing processes related to disciplinary actions, staff exiting and termination.

• Respond to employee related queries and provide services to all HR related inquiries and requests.

• Administer and participate in the review of the GOAL Ethiopia HIV and AIDS Workplace Policy

• Ensure work/residence permits/Vaccinations is issued for all expat staff and other requirements. And ensure the trackers are maintained and kept updated/shared with expat team.

• Liaise with the Legal advisor on labour issues at Ministry of Labour and the Courts

Safeguarding & Inclusion:

• To foster an inclusive working environment which is non-threatening and safe for all. An environment that addresses safeguarding adequately in its processes and where the barriers to raise and discuss concerns about safeguarding issues are identified and where possible mitigated.

Values & Behaviours:

• Strong commitment to upholding and promoting GOAL’s values; Inclusiveness, Transparency & Accountability Courage, Partnership and Humanitarianism

Other duties:

• Keep track of issues relevant to HR such as the introduction of new policies.

• Network with GOAL Global HR Group/HR Managers from other INGOs to keep informed of HR-related issues.

• Ensure all staff have valid ID card.

Mainstreaming issues (general description of the responsibility of the job holder in terms of Gender, Child Protection, Environment and HIV/AIDS issues.)

• Familiarize self, understand and implement, according to area of responsibility, GOAL’s policies and procedures on mainstreaming of Gender, HIV/AIDS and Child Protection.

• Integrate diversity issues into day-to-day working practices, policies and procedures and monitors practices for any disproportionate impact. 

• Actively promote staff sensitivity and awareness of Gender, HIV/AIDS and Child Protection issues.

• Be approachable and give positive, practical support to staff who may feel vulnerable, victimized or unfairly treated. 

• Act as a role model and provide feedback to encourage others in supporting employment equity and diversity principals, and the accommodation of other differences in the workplace. Model the flexibility required for working in a diverse environment.

Compliance Issues

• Familiarize self and understand GOAL’s donor compliance issues, specifically with respect to the terms and conditions of the donor or donors the programmes are funded by and comply with same in area of responsibility.

• Participate in grant management meetings and present respective part to participants,

• While preparing and finalizing donor financial budgets and workings, make sure that they are sent to the Donor Compliance Department so they can place them in the central donor section

Job Requirements

Qualification & Requirement 

• Master’s degree in human resources, business administration, or related field.

• At least 5 years of experience in human resources, with experience in a management role.

• Comprehensive knowledge of Ethiopia Labour Law.

• Fluent in English both writing and speaking

• Competent computer skills; Microsoft Word/Excel/PowerPoint/Outlook

• Excellent administration skills and a strong attention to detail.

• High level of discretion and confidentiality

• Calm, analytical with diplomacy and communication skills.

• Organized, a self-starter and an enthusiastic team player.

• Ability to work under pressure to pursue multiple tasks simultaneously to successful conclusions

• Have initiative and be a pro-active self-starter

Required Skills

• Planning & Organisation

• Conflict Resolution

• Active listening

• Communication

• Budgeting

How to Apply

APPLICATION PROCEEDURE: 

Interested and qualified applicants need to submit ONLY once their non - returnable application with CV for one vacancy online using THIS LINK. The vacancy references number along with the title & duty station need to be written in the application letter.

GOAL strongly encourages female candidates to apply!

Only short-listed candidates will be contacted for an interview and exam.

Shortlisted candidates will need to submit other supporting documents upon request at later stage.

GOAL is not able to contribute towards any costs incurred by candidates during the recruitment process.