ICT Intern

Employer: UNOPS

Job Time: Full-Time

Job Type: Internship

Place of Work: Addis Ababa, Addis Ababa - Ethiopia

Salary: Attractive

Posted date: 1 hour ago

Deadline: November, 14/2024 (12 days left)

UNOPS ETMCO is recruiting for this position: ICT Intern based in Addis Ababa, Ethiopia

Qualified women and candidates from underrepresented groups in the UNOPS workforce are encouraged to apply.

The internship is a learning and working opportunity that targets fresh and prospective graduates. The ICT Intern will assist the ICT Officer to efficiently and effectively manage ICT and support the Ethiopia Multi-Country Office (ETMCO). The intern will be exposed to practical learning and working experiences that foster the development of his /her path.

Functional Responsibilities

The ICT Intern will have exposure to learning opportunities on the below key ICT functions.

• ICT management and administration

• Network administration and application management

• Support to knowledge building and knowledge sharing

1. Opportunity to learn and work on efficient and effective ICT management and administration, focusing on achievement of the following results:.

• Participate in the maintenance of inventory of all computers, telecommunication equipment, I/O devices, and software existent in the office ensuring compliance with registration and upgrades.

• Effective functioning (installation, operation, and maintenance) of all UNOPS hardware equipment and acquisition of hardware supplies.

• Performance of specific technical functions, including changing hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.

• Installation of commercial and in-house developed software and related upgrades, and anti-virus programs on a timely basis

• Performance of minor repairs on hardware equipment, as required;

• Involve in preventive maintenance of ICT Equipment regularly.

• Advice on project implementation on all activities involving ICT;

2. Opportunity to learn and work on efficient network administration and application management services focusing on the achievement of the following results:

• Maintenance of the Local Area Network (LAN) and Wide Area Network (WAN) systems to ensure that Network Operating Systems support databases, documents, resources and data files;

• Involve in the Installation, upgrading, and maintenance of LAN/WAN systems, including applications used in the system;

• Management and maintenance of equipment and applications associated with the electronic mail system;

• Monitoring of the network connection on a daily basis to ensure a stable and responsive network environment.

• Troubleshooting and monitoring of network problems.

• On how to ensure UNOPS desktop and network resources are protected from malicious virus attacks and work closely with the ICT Officer to deploy countermeasures in the event of the attacks.

• Response to user needs and questions regarding network access.

• Take a regular backup of the servers and restoration as per the established backup procedure.

• Support HoSS, IT Officer, and Operations Team with preparation and roll-out of the office business continuity management and disaster recovery plan.

• Involve in the maintenance of video conference applications and PABX operations.

• Participate in testing and installation of telecommunications hardware.

• Support to the maintenance of the Regional Office website, Intranet, and related websites.

• Support the maintenance of application systems.

3. Opportunity to learn and work on providing support to knowledge building and knowledge sharing, focusing on the achievement of the following results:

• Staff support on hardware familiarization and maintenance; software applications, file management/maintenance, and LAN/WAN systems;

• Developing and coordinating the production of Technical Instruction Documents for Training in Basic Computer Studies and training staff.

4. Perform other duties as assigned by the ICT Officer.

Job Requirement

Education

• To qualify, the candidate should be currently enrolled in a university degree or have graduated from a university degree within the last 3 years at the time of the application. Preferably the candidate is studying or has studied one of the following subjects: Information Science, Information Technology Computer Science or related fields.

Certifications

• MCSE, ITIL, CCNA or Equivalent certifications is added advantages.

Work Experience

• Applicants are not required to have professional work experience.

• Knowledge of Computer Networking and HTML5 is an asset.

Language

• Fluency in writing, reading,  and oral English is required.

• Knowledge of another UN Official language is an asset.

Competencies

• Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

• Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

• Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

• Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

• Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

• Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

• Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Contract type, level, and duration - Internship

• Contract type: Internship

• Contract level: N/A

• Contract duration: 6 months

This internship is not designed to lead to a staff position with UNOPS. Therefore, there should be no expectation of employment at the end of the internship.

Interns may be eligible for a monthly stipend from UNOPS provided that they do not receive funds from other institutions. Further, UNOPS may provide a one-time travel lumpsum of 500 USD. However, they must make their own arrangements for accommodation, travel and necessary visa arrangements.

How to Apply

Apply using THIS LINK