Haile-Manas Academy (HMA) is a premier, private, co-educational, Grade 9-12 secondary boarding school established for the education of Ethiopia’s most promising and motivated secondary students. On a recently constructed, well-equipped campus, HMA aims to provide its students a world class education and strives to help transform the education available to all Ethiopian students. HMA is located in Debre Birhan

Our goal is to develop resilient, independent thinkers; purposeful, community-minded individuals; and engaged, enterprising young citizens through depth of inquiry, hands-on problem solving, and the sustained shared experiences of a residential setting.  We expect our graduates to have significant impact on their communities – whether those communities are local, national or global.

Haile Manas Academy is seeking a highly motivated and skilled IT Officer to join our team. The IT Officer will be responsible for managing and maintaining the school's information technology infrastructure, ensuring that both staff and students have access to reliable and efficient technology resources.

Duties and Responsibilities

• Assist in on-site needs assessment, installation and maintenance of HMA’s telecommunication and IT equipment.

• Ensure that the equipment under his/her responsibility is in good working condition, by regularly inspecting the hardware and installations. If required, arrange prompt repairs or replacement as necessary according to established procedures.

• Monitor and maintain the LAN, Network servers, Printers, LAN points, AP’s, and switches etc. to prevent faults from occurring.

• Provide Technical Training on the equipment available within the campus to users, make sure they are able to use the equipment.

• Talk to staff/Faculty or students through a series of actions face-to-face, to help set up systems or resolve issues.

• Provide support, including procedural documentation and relevant reports. Check the data center security and keep it as the standard.

• Set up new users' email accounts and deal with password issues.

• Give help on the procurement process of IT equipment (As required).

• Ensure all the users’ computers/IPads are installed based on the companies’ policy.

• Perform scheduled computer and peripherals maintenance; temporary file deletion, maintenance of computer for the staff and coordinate with faculty to maintain the student’s machines.  

• Basic administration of windows servers.

• Work continuously on a task until completion (or referral to third parties, if appropriate).

• Rapidly establish a good working relationship with students and teachers.

• Conduct electrical safety checks on computer equipment.

• Help in setting up the help desk in the campus together with the proper system to make the support giving process much more efficient and effective.

• Tech Team leader; created within the community where problem-solving and learning platforms where recruits from within the community develop technology-related skills sets and knowledge (Hardware and software, programming, robotics  etc...)

• Perform other related duties as required.

Working Conditions

• Full-time position with a standard workweek, including occasional evenings or weekends as needed.

• The role may require on-call support during critical periods, such as exams or school events.

Salary and Benefits:

• Competitive salary based on experience and qualifications, along with benefits. 

• If you are passionate about technology and education, and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity

Job Requirements

Qualifications & Experience

• Over 3 years of experience in Information Technology

• Bachelor's degree in Information Technology, Computer Science, or a related field.

• Proven experience in IT support or system administration, preferably in an educational environment.

• Strong knowledge of computer networks, Cisco devices, Google products, operating systems (iOS, Windows, macOS, Linux), and common software applications.

• Familiarity with cybersecurity principles and practices.

• Excellent problem-solving skills and ability to work under pressure.

• Strong communication and interpersonal skills, with the ability to interact effectively with students, staff, and parents.

How to Apply

• Submit your resume and cover letter via email: employment@hmacademy.org

• Haile-Manas Academy is an equal opportunity employer that values diversity in the workforce.  

• All employment is decided on the basis of qualifications, merit and business need.