Job Expired
Front Office Supervisor
Best Western Plus Pearl Addis
Hospitality
Hospitality Management
Addis Ababa
2 years
2 Positions
2024-07-25
to
2024-08-24
Hospitality, Food Service and Tourism Management
Full Time
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Job Description
Salary: - Negotiable
Employment type: - Permanent
Gender: Female
Location: A.A Bole Edna mall in front of Morning Star
We are seeking a highly motivated and experienced Front Office Supervisor to join our team. The ideal candidate will have a minimum of 2 years of supervisory experience in a similar role. The Front Office Supervisor will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and coordinating with various departments to ensure smooth operations.
Duties and Responsibilities
Supervise and train front desk staff to ensure excellent customer service
Oversee daily operations of the front desk, including check-ins, check-outs, and reservations
Handle guest inquiries, complaints, and requests in a professional and timely manner
Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
Assist with administrative tasks, including scheduling, payroll, and inventory management
Maintain a clean and organized front desk area
Ensure compliance with company policies and procedures
Job Requirement
Minimum of 2 years of supervisory experience in a front office or similar role
Excellent leadership and communication skills
Strong customer service skills
Proficiency in Microsoft Office and hotel management software
Ability to multitask and work in a fast-paced environment
Attention to detail and problem-solving skills
Bachelor’s Degree in Hospitality Management or related field.
How to Apply
Register using the following link CLICK HERE
Fields Of Study
Hospitality, Food Service and Tourism Management
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