Job Expired
Best Western Plus Pearl Addis
Business
Business Administration
Addis Ababa
1 years
2 Positions
2024-07-12
to
2024-07-23
Marketing
Full Time
Share
Job Description
• Handling guest arrival with pick-up requests and arranging the transportation.
• Assist with guest luggage as and when required.
• Give all hotel facilities information to the guest and assists them into the car.
• Inform the front office manager, night manager or guest relations officers when VIPs are on their way to the hotel.
• Be present at all scheduled flight landings and assist incoming guests with baggage clearance and directing them to transport facilities.
• Stand by at the arrival terminal for every flight arrival.
• Write all the additional instructions for guests or information about guest arrival or departure in the logbook which should be transferred to the expected arrival list of each airport representative
• Escort guests to the hotel’ shuttle.
• Any changes on arrival and departure flights must be reported to front office manager and chief concierge.
• Responsible for good service and maintaining close relationships with all official sectors at the airport and most of all, maintaining a spirit of teamwork among the hotel’s personnel.
• Must follow the working schedule properly.
• Maintain detailed knowledge of all facilities and services offered by the hotel.
• VIP and VVIP guests are to be welcomed at the airport and transportation is arranged.
• Maintain a good relationship with airline personnel, immigration and customs officers
• Graduate / Postgraduate from a recognized university/ college
• Decent communication (oral and written) and inter-personal skills. Other languages are an advantage in this position.
• Well groomed, polite creative problem solver.
• Basic computer knowledge (word, excel).
• Basic English spoken and written.
• Good communication and interpersonal skills.
Interested applicants can apply online using THIS LINK or via email hr@bwppearladdis.com P:+251116890005 EXN 115
Fields Of Study
Marketing
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