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Integration Support Engineer

Safaricom Telecommunications Ethiopia PLC

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ICT

Computer Science and Information Technology

Addis Ababa

2 years

1 Position

2024-06-05

to

2024-06-09

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Computer Engineering

Software Engineering

Computer sciences

Full Time

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Job Description

Position: Integration Support Engineer

Job Time: Full-Time

Job Type: Permanent

Place of Work: Addis Ababa, Addis Abeba - Ethiopia

Posted date: 1 hour ago

Deadline: June, 09/2024

Role purpose:

Reporting to the Service Operations Manager the position holder will be responsible for improving existing solutions, providing technical support, troubleshooting, and monitoring the service bus and API gateway to ensure 99.999% availability of the system.

Technical support duties include but are not limited to architecture reviews and optimization, incident handling, detailed root cause analysis, problem management, configuration management, automation of routine tasks, documentation, and operational acceptance compliance.

Key Accountabilities and Decision Ownership:

  • Development of digital products consumed by various channels.

  • Development of microservices using Java, Spring Boot, Spring Boot Security, and Spring Cloud.

  • Responsible for designing REST API schema.

  • Work with CI/CD tools to automate deployments.

  • Ensuring all projects are delivered on time as agreed upon by the various stakeholders.

  • Design, build, maintain, and support the Apigee infrastructure

  • Documentation and coordination efforts to secure application resiliency before business continuity events.

  • Participate in the design, testing, and implementation of new products, services, and functionalities

  • Making use of agile and scrum frameworks in project delivery while making use of tools like Jira, Confluence, etc.

  • Provide support during service deployments and support when on-call.

  • Participate in audit activities, review, and provide data to auditors.

  • Development of automated tests for functional, performance, and security testing using test-driven development methodology.

  • Support capacity planning initiatives and provide application information to capacity planning teams.

  • Customize alerting tools based on application-specific thresholds

Core competencies, knowledge, and experience:

Business Competencies:

  • Must be able to work without supervision & meet tight deadlines/schedules.

  • Good presentation skills

Creativity and Innovation

  • Excellent Problem-solving skills

Business Know-how

  • Experience working in a Fintech organization

Working with Change

  • Excellent communication skills

  • Experience in the development of API and support

Project and Programme Management

  • Knowledge of Scrum/Kanban Agile methodologies

Job Requirements

Functional Competencies:

  • Bachelor of Science Computer Science, Computer Engineering or Software Development or related subject.

  • 2 years of work experience as an engineer, and software developer in a telecommunications or financial services environment

  • Experience in Continuous integration and deployment methodologies using automated tools such as Jenkins.

  • Knowledge of mobile money systems, integrations, or financial systems and API development tools

Must have technical/professional qualifications:

  • A bachelor's degree in information technology, Computer Science, Engineering, or a relevant field as a minimum

  • At least 2 years experience in coding in a non-university setting.

  • At least 1-year experience of API management experience e.g., Apigee, MuleSoft etc.

  • Strong understanding of both JSON, SOAP, and development on swagger UI using open APIs

  • Experience in securing APIs using Oauth, SAML, etc.

  • Strong knowledge in API modeling languages and annotations e.g., in Swagger

  • Experience in java, java EE, spring, spring MVC, spring cloud, python, Bash

  • Experience working with relational and non-relational databases i.e., Oracle, MySQL, mongo DB, Cassandra

  • Hands-on experience in designing and developing APIs using REST and SOAP

  • Experience developing solutions using agile, DevOps, testing, and CI/CD automation tools e.g., Jenkins, SonarQube, Git lab

  • Experience in CMS is an added advantage e.g., Drupal

  • Strong understanding of end-to-end API and microservices architecture

  • Experience in automation tools e.g., Rundeck, ansible, etc.

Desired

  • Certification in cloud technologies like AWS & GCP

  • Certification in cloud native technologies such as Kubernetes

  • Skilling with API development and support

How to Apply

If you feel that you are up to the challenge and possess the necessary qualifications and experience, kindly proceed to update your candidate profile on the career portal online using THIS LINK. Remember to attach your resume.

The closing date for receiving applications is June 9, 2024

Fields Of Study

Computer Engineering

Software Engineering

Computer sciences

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