Job Expired
Dashen Bank
Business
Business Administration
Dire Dawa
4 years
5 Positions
2024-06-04
to
2024-06-13
Business Administration
Marketing Management
Management
Information Technology
Banking and Finance
Full Time
Share
Job Description
Branch Relationship Officer – Pool for Branches under Dire Dawa Districts
DB/ Vacancy- 0141/24
Job Summary
The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and existing customers at assigned branch. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities
Academic & Professional Qualification
Bachelor's Degree in Business Administration, Marketing Management, Management, Banking, Finance, Management, Information Technology, or related fields.
Trainings and courses in banking operations (IFB, domestic, credit and international banking operations)
Experience
Minimum of four (4) years relevant experience.
Behavioral Competency
Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers)
Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
Required Technical Competency
Business development skills to effectively segment the target market, gather market intelligence and identify opportunities for the Bank to sell its products.
Commercial awareness to understand and apply commercial and financial principles to business thinking.
Strong networking skills to establish mutually beneficial relationships with other business people and potential clients and customers in order to grow business.
Relationship Management skills to effectively perform Relationship Management activities/tasks in a manner that consistently achieves high quality standards.
Knowledge of Interest Free Banking (IFB) operations, IFB Deposit & Investment/financing products.
Knowledge of IFB mode of finance/investments and associated risks.
Knowledge of Shari’ah principles pertaining to IFB business
1. Interested and qualified applicants should apply through THIS LINK
2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.
3. Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV).
4. Use THIS LINK to attach the scanned documents in PDF format (*mandatory).
NB. *Applicants who do not have an account need to register using personal email account,
*CV‘s shall not be more than 3 pages and saved in PDF format (mandatory)
NB: - Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.
· Female applicants are highly encouraged to apply
Fields Of Study
Business Administration
Marketing Management
Management
Information Technology
Banking and Finance
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