Bachelor's Degree in Management, Business or in a related field of study with relevant work experience Duties & Responsibilites: - Oversee day-to-day operations to ensure smooth workflow and optimal productivity. - Develop and implement operational policies, procedures, and systems. - Analyze business processes and identify opportunities for improvement. - Monitor key performance indicators (KPIs) and prepare operational reports. - Coordinate cross-functional teams to meet company objectives. - Manage budgets, resource allocation, and cost control initiatives.

Bachelor's Degree in Business or in a related field of study with relevant work experience in a customer service role or related field. Workplace: Kera Duties & Responsibilites: - Respond promptly to customer inquiries via phone, email, or in person at the Kera office. - Maintain detailed and accurate records of customer interactions, complaints, and resolutions. - Work closely with other departments, such as sales, logistics, and technical teams, to address customer needs effectively. - Build and maintain strong, professional relationships with customers to promote trust and loyalty. - Ensure all customer service activities align with company policies and quality standards. Required Skills: - Exceptional verbal and written communication skills in [list relevant languages, if any]. - Strong problem-solving abilities and attention to detail. - Ability to remain calm and professional under pressure. - Proficiency in using customer relationship management (CRM) tools and software.

MA or BA Degree in Business or in a related field of study with relevant work experience

BA Degree in Management or in a related field of study with relevant work experience Duties and Responsibilities: - Ensure that office furniture and equipment inventory is regularly updated and ensure regular maintenance of office equipment as and when needed; - Performing General Services, Logistics and property and resource administration in the company - Ensure the right way of property management and regular maintenance of all office vehicles, including vehicles management, repairs of property or utilities in the offices 

Master's or Bachelor's Degree in Business or in a related field of study with relevant work experience, out of which two years as a Senior officer.

Diploma in Personnel Management, Management, Accounting or in a related field of study with relevant work experience