Job Expired

company-logo

Senior Customer Relations Officer

Awash Insurance company S.C

job-description-icon

Business

Business Management

Addis Ababa

2 years - 5 years

2 Positions

2024-03-12

to

2024-03-18

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Accounting

Business Management

Marketing

Economics

Full Time

Share

Job Description

Act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.

Job Requirement

  • Educational Qualification Required: MA/ BA Degree in Business Management, Marketing, Economics & Accounting or related field of study.

  • Work Experience:MA with 2 years or BA with 5 years of experience at least 1 or 3 years relevant work experience.

Other skills

i. Proven interpersonal communication,

ii.  Fluency in English both spoken & written,

iii. Highly motivated and those who can execute duties with least guidance are encouraged to apply.

Required number:2

Age:Below 35 years

Place of work: Addis Ababa

How to Apply

Interested applicants should send non-returnable C.V, grade 8, 9- 12 transcript , grade 10 &12 completion and copies of relevant credentials together with their handwritten application  within 7 days of application of this announcement in the News paper to: 

Human Resource Management Awash Insurance

P.O.Box 12637, Addis Ababa

N.B     Hand delivered applications will not be accepted.

Fields Of Study

Accounting

Business Management

Marketing

Economics

Related Jobs

12 days left

Werqbeza General Trading PLC

Operation Manager

Operation Manager

time-icon

Full Time

3 yrs

1 Position


Bachelor's Degree in Management, Business or in a related field of study with relevant work experience Duties & Responsibilites: - Oversee day-to-day operations to ensure smooth workflow and optimal productivity. - Develop and implement operational policies, procedures, and systems. - Analyze business processes and identify opportunities for improvement. - Monitor key performance indicators (KPIs) and prepare operational reports. - Coordinate cross-functional teams to meet company objectives. - Manage budgets, resource allocation, and cost control initiatives.

Addis Ababa

21 days left

Ahununu Trading PLC

Junior Customer Service Officer

Customer Service Officer

time-icon

Full Time

1 yrs

2 Positions


Bachelor's Degree in Business or in a related field of study with relevant work experience in a customer service role or related field. Workplace: Kera Duties & Responsibilites: - Respond promptly to customer inquiries via phone, email, or in person at the Kera office. - Maintain detailed and accurate records of customer interactions, complaints, and resolutions. - Work closely with other departments, such as sales, logistics, and technical teams, to address customer needs effectively. - Build and maintain strong, professional relationships with customers to promote trust and loyalty. - Ensure all customer service activities align with company policies and quality standards. Required Skills: - Exceptional verbal and written communication skills in [list relevant languages, if any]. - Strong problem-solving abilities and attention to detail. - Ability to remain calm and professional under pressure. - Proficiency in using customer relationship management (CRM) tools and software.

Addis Ababa

about 3 hours left

Sengatera Traders Union SC

Personnel Clerk

Personnel Clerk

time-icon

Full Time

2 yrs

1 Position


Diploma in Personnel Management, Management, Accounting or in a related field of study with relevant work experience

Addis Ababa

about 3 hours left

Deutsche Gesellschaft für Internationale Zusammenarb (GIZ)eit

Programme Component Manager

Program Manager

time-icon

Full Time

10 yrs

1 Position


MA Degree in Human Resource Management, Development, Vocational Education or in a related field of study with relevant work experience Duties and Responsibilities: - Technical and conceptional, administrative and commercial planning and leading of the component. - Line management of all national and international personnel working in the different regions of the component - Steering and coordination of consultants working with partner institutions on behalf of GIZ

Addis Ababa

about 3 hours left

Hijra Bank

Management Trainee

Trainee

time-icon

Full Time

2 yrs

1 Position


MA or BA Degree in Business or in a related field of study with relevant work experience

Addis Ababa

about 3 hours left

Murabaha Trading PLC

Car Wash Supervisor

Supervisor

time-icon

Full Time

3 yrs

1 Position


Bachelor's Degree in any field of study with relevant work expereince in Car Washes or Other Customer Services Related Fields  Duties & Responsibilites: - Supervise and coordinate car wash operations, ensuring efficient and effective service delivery.  - Inspect vehicles before and after washing to ensure quality control.  - Maintain cleanliness of the car wash facility and equipment.  - Admin Tasks: Handle all car wash logging to safeguard bulk billing to dealer. 

Addis Ababa