Kelem Tutors, a rapidly growing tutoring company, is seeking a Customer Relations Officer. Our mission is to provide students with exceptional support, enhancing their academic performance through dedicated tutoring. The intern will play a key role in engaging with our customers, and tutors and assist with customer relations tasks.

Working days: Monday to Friday

Duties & Responsibilities:

• Engage directly with customers and tutors through various channels to address inquiries and resolve complaints.

• Assist in creating and implementing strategies to improve customer satisfaction and loyalty.

• Collaborate with the team to enhance customer service protocols and procedures.

• Support the management of customer feedback and service improvement initiatives.

Job Requirements:

• Bachelor's Degree in Marketing Management or in a related field of study

• Skilled in using Excel and managing data.

• Excellent communication and writing skills.

• Ability to work effectively both independently and as part of a team.

• Passionate about education and contributing to student success.

How to Apply:

• Submit your resume along with your motivational letter via email: kelemtutors@gmail.com