Job Expired

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Shop Manager

Blue Spark Business Technology Solution plc

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Business

Marketing Management

Wolkite

5 years - 6 years

1 Position

2024-01-25

to

2024-01-31

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Business Management

Full Time

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Job Description

We are a telecom solution company operating in Ethiopia and we are looking for talented personnel to join our team in the following position.

Number of positions: 1

Location : Welkite

Contract type: Full-time position

Salary: Negotiation

Job Details:

  • Overall Responsibility for Overlooking all our business operations, Audit & Controls Staff management/Supervision Promotion, development and monitoring trade Management of relations and interactions with all our sub-dealers/customers, business operations in the shop and Any other duties as delegated by the management

Key Responsibilities: -

  • Support achievement of set sales targets i.e. daily, weekly, quarterly and annually as given

  • Prepare and plan sales and promotion programs aimed at expansion of customer base, share growth e.g. Sales promotions, Road shows, phone fairsetc in the region of responsibility.

  • Perform market analysis for existing market and for new potential penetration in the region - Ensure that we keep and get new customers in the region.

  • Ensure shop assistants are delivering excellent service in order to drive number one customer care

  • To effectively manage staff through effective monitoring of performance, Ensure teamwork and coordination on the floor and advising the HR Department on the same.

  • Undertake market visit and planned coaching for team

  • Follow up tasks raised in daily morning meetings and flag issues when required

  • To ensure that all things are in place in the outlet to facilitate smooth operation.

  • Receipt of cash from customers, banking (where applicable) and reconciliation against sales summaries, checking counterfeit notes.

  • To comply and conform for any audit queries and process as directed from the business

Key performance indicators

  • Ensuring they have stocks and all support needed to optimally push sales.

  • Check daily banking for all branches in coordination with the Finance head.

  • Effective execution of sales programs as per targets set in the plan (number of promotions/Roadshow held).

  • Market share and growth -

  • Staff attendance, activities.

  • Send daily shop operation report to concerned parties.

Education & Experience: -

  • Degree and above from a recognized college or university.

  • Minimum 5-year business management related sales experience

  • English language both written and spoken are mandatory.( The one who can understand and speak the Language that is spoken around welkite is more preferable )

  • Literacy in computer applications and software’s are needed - Ability to cope with pressure from customers while delivering quality service.

  • Ability to accurately perform cash transactions.

  • Knowledge of Telecommunication products and services.

  • Good listening and critical problem-solving skills. - Preferable for Customer relationship management software (CRM or ERP) experience

How to apply:

Fields Of Study

Business Management

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