Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.

Quantity: 2 positions

Gender: Female

Workplace: Flamingo

Duties and Responsibilities

Front Desk Operations

• Warmly greet and assist visitors, clients, and employees upon arrival.

• Manage and route incoming calls to the appropriate personnel.

• Maintain a tidy and welcoming reception area.

Communication

• Effectively communicate information to guests and internal staff.

• Handle inquiries and provide information about the organization's services.

Visitor Assistance

• Ensure proper sign-in procedures for visitors and issue visitor badges.

• Direct visitors to the relevant person or department.

Reservation and Coordination

• Manage conference room reservations and coordinate meeting logistics.

• Assist in making travel arrangements and accommodations for employees or guests.

Customer Service

• Provide excellent customer service, addressing inquiries and concerns.

• Maintain a professional and friendly demeanor at all times.

Record Keeping

• Maintain accurate and up-to-date records of visitor logs, calls, and appointments.

• Contribute to the organization and maintenance of office filing systems.

Job Requerments

• Diploma in Secretrial Sceince or related fields

• Minimum of 1 year up to 2 years of relevant experience in a receptionist or administrative role

• Familiarity with office equipment and telephone systems

Competencies

• Strong interpersonal and communication skills

• Proficient in Microsoft Office and basic office software

• Organized, detail-oriented, and capable of multitasking

How to Apply

• Submit your CV, application letter, and relevant supporting documents via email talentacquisition@minayegroup.com or in person by inserting them in the box at Minaye Building prepared for this purpose, around Torhailoch (Old Airport) in front of Sami Café - 1st floor Human Resource Office. For further information Contact Tel. +251113728667/ +251113728668/ +251113728669