Essential Duties and Responsibilities:

·         Actively identify and engage with MSMEs in designated rural and regional areas, introducing them to our digital lending services.

·         Interact with different associations, Government offices, other relevant bodies that work with MSMEs.

·         Facilitate educational sessions for MSME owners on the advantages of digital financial services and how they contribute to business growth.

·         Guide MSMEs through the onboarding process, ensuring they understand and complete all necessary steps.

·         Facilitate the provisioning of training in financial literacy and BDS to help MSMEs manage and grow their businesses effectively.

·         Work towards achieving individual and team targets for MSME onboarding, adhering to a structured conversion funnel.

·         Gather feedback from MSME clients to improve services and customer satisfaction.

·         Maintain accurate records of MSME engagements, progress, and onboarding status.

·         Collaborate with team members and the Area Manager to refine outreach strategies and onboarding processes.

·         Serve as a liaison between MSMEs and the Company, ensuring a smooth transition into the digital lending platform and fostering a trusting relationship.

 Job Requirements 

Education: A degree in Business Administration, Management, Economics, or related field.

Experience: At least 2 years of fieldwork experience, preferably with exposure to MSMEs or in the financial services sector

Competency/Prerequisites:

·         Strong persuasive and interpersonal skills, with the ability to connect with and educate business owners.

·         Familiarity with digital financial services and enthusiasm for financial technology and inclusion.

·         Excellent organizational skills and the ability to manage multiple tasks efficiently.

·         Proficiency in local languages and dialects of the regional area is mandatory.

·         High level of integrity, empathy, and the ability to work independently with minimal supervision.

Work Conditions:

·         This role is field-based and requires daily travel within the region.

·         The Field Officer must be willing to work flexible hours, including weekends, to accommodate the schedules of MSME operators.

 How to Apply

Interested Applicants should submit a well-prepared and updated CV along with an application letter stating the position; No additional document is required at this stage.

 Applications should be mailed to hiring@kifiya.com and should state the position on the subject of the email. 

 KIFIYA WILL CONDUCT THE INTERVIEW AS IT COMES

All offers and placements are subject to funding confirmation