• Responsible to handle daily operation tasks with customer by professional way, to handle active elements of network and finalize the monthly service acceptance. 

• Responsible to handle and follow Field maintenance team and ensure they are fully equipped to handle any active trouble ticket to achieve SLA, MTTR, and KPIs. 

• Responsible to work with BO, FO, Field maintenance Team to arrange the planned WO.

• Responsible to prepare Spare part dimension, and work with CS team to ensure its regional availability to able to handle all active WOs.

• Responsible to work with TX team to handle DCN, alignment, packet loss, BER, Quality issues Precautionary before outage.

• Responsible to work with NPM team to handle Quality WOs such as Hardware, VSWR, tilt, and VSWR.

• Responsible to Ensure all Active elements of network (BTS/BSC/Node B/RNC/MW/IP/Router/DWDM) be maintained professionally according Huawei standard and be operation healthy.

• Responsible to Review on monthly basis the PM activities of BSC/RNC/HUB sites to ensure there no any pending passive reserves.  

• Handover with the ROT to receive the newly injected sites

Professional Knowledge

• Prepare frequently training plan for FME to standardize Preventive and corrective maintenance Visit output for active part with measure and rate the qualification of field team.

•  Prepare Dashboard report on Weekly, Monthly, and Quarterly basis to be reported internally and externally to customer showing active element TT, availability, KPIs, improvement plan, and challenges and how overcome it.

• Prepare incident and technical report with BO before sending it to customer 

• Monthly Evaluate field Maintenance Teams per subcontractor, to ensure FME are qualified and capable to handle Active TT.

• Handle, manage and control subcontractor’s Field maintenance team. 

Job Requirements

Education and Major

• Communication Engineering Bachelor Degree.

• Major in electronic, communication science or relative areas

Business Skills

• Contact customer on daily basis with professional way to handle Active elements of network and finalize  monthly acceptance. 

  • Monthly Evaluate Subcontractor's  Maintenance Teams .

  • Prepare Dashboard report on Weekly, Monthly, and Quarterly basis to be reported internally and externally to customer showing Planning activities KPIs, improvement plan, and challenges and how overcome it.

  Project Experience 

  • More than 5 years of working experience at telecom networking, with experience in Huawei Active Elements BTS/BSC/Node B/RNC/MW/IP/Router/DWDM elements of telecom network with telecom network technical, and leader, and Managerial capability.

  • Prefer to be Familiar with Huawei Managing service Process

  Skills or Certificate

  • Microsoft Tool (Excel/Word/Power Point, PDF).

  Language Skill: Excellent  in English

  Other requirement

  • Self-motivated and able to successfully work within a team environment.

  • Initiative and creative mentality 

  • Can travel frequently.

How to Apply

• All Interested and qualified applicants can apply through THIS LINK.  Applicants should mention the Position that they are applying for.