Position: Visa Assistant (Non-Immigrant)

Salary: $11,281/Per Year

Deadline: December, 08/2023

Job Overview

Hiring Path:

• Open to the public

Who May Apply/Clarification From the Agency:

• For USEFM - FS is 07. Actual FS salary determined by Washington D.C.

Security Clearance Required:

• Public Trust - Background Investigation

Appointment Type

• Permanent

Appointment Type Details:

• Indefinite subject to successful completion of probationary period.

Marketing Statement:

• We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary:

• The U.S. Mission in Addis Ababa/Ethiopia is seeking eligible and qualified applicants for the position of Visa Assistant (Non-Immigrant).

The work schedule for this position is:

• Full Time (40 hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:

• No

Relocation Expenses Reimbursed:

• No

Travel Required:

• Not Required

Duties

The Nonimmigrant Visa (NIV) Assistant performs a wide range of consular duties associated with delivering nonimmigrant visa (NIV) services, in accordance with the NIV unit’s standard operating procedures and established visa processing guidelines. The incumbent performs data entry, document review, correspondence, passport manifesting, visa printing, and other general office work. The customer service focus is essential in a visa unit that addresses applicants in person daily. The position requires a high level of attention to detail to spot trends or potential issues and escalate those as necessary. The job holder is fully cross-trained to function in any role as required by visa demand and scheduling.

Qualifications and Evaluations

EXPERIENCE: Minimum two years of experience involving the application of regulations and law, extensive public contact, customer service, or problem-solving experience is required.

Education: Completion of high school education is required.

LANGUAGE: English speaking, reading and writing - Level IV (Fluent) is required. (This may be tested)

•  Amharic speaking, reading and writing - Level IV (Fluent) is required. (This may be tested)

•  (You are required to pass the English Placement Test (EPT) that will be conducted by the Human Resources Office).

SKILLS AND ABILITIES:

Pre-hire Skills and Abilities

Intermediate knowledge of Microsoft Word and Outlook, and basic knowledge of Microsoft Excel and PowerPoint is required. Must be able to perform work with accuracy at a quick, rapid pace. Must be able to deal effectively with the public, exercise tact, and be able to work under continuous pressure and time constraints. Must demonstrate attention to detail, ability to work effectively as a member of a team as well as independently with minimal supervision, and strong interpersonal skills. Must have good skills for drafting written correspondence in both English and local languages. Must be able to apply good judgment in evaluating evidence and to apply regulations correctly. (This may be tested)

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

• All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:

• Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Addis Ababa, Ethiopia may receive a compensation package that may include health, separation, and other benefits.

• For EFMs, benefits should be discussed with the Human Resources Office.

• The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

1. AEFM / USEFM who is a preference-eligible U.S. Veteran*

2. AEFM / USEFM

3. FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on the letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date, and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

How to Apply

• Register using THIS LINK