• Setting customer expectations and revenue goals.

• Identifying customer demands and requirements.

• Developing plans to address customer-specific needs.

• Dealing with people of different backgrounds and temperaments.

• Solving customer issues and complaints.

• Planning strategies for customer care and conflict resolution.

Job Requirement

•  Educational Qualification:  B.A Degree in Accounting, Finance, Economics, Management, Business Administration, Banking & Finance or related fields of study

• Work Experience & Required Skills: 10  years of relevant work experience, of which 3 years in supervisory position

Place of work:  Head Office

How to Apply

Submit your CV and non-returnable supporting documents in person to Nib International Bank Headquarters Building located at Ras Abebe Aregay Street in front of Addis Ababa University School of Commerce or through post-P.O Box: 2439. For further information contact Tel. +251115503288