Job Expired

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Receptionist/ Guest Service Agent

Naflet Hotel

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Hospitality

Hotel Management

Adama

3 years

1 Position

2023-09-19

to

2023-09-27

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Marketing Management

Management

Hotel Operation

Full Time

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Job Description

Naflet Hotel is a top notch world class hotel located in Adama. Naflet Hotel opened its door and has been serving its guests since October 2022. To attain its objective, the management of the hotel is looking for talented and passionate hotel professionals for the following vacant positions.  We are committed to training and developing our employees so that they can be able to utilize their abilities and skills in order to perform their assigned tasks at top level and they are able to gain needed knowledge and skills for themselves as well. 

Duties and Responsibilities:

  • Supervise, coordinate and control the front desk, telephone, bell, and business center operations.

  • Handle room reservations, room allocations tasks.

  •  Ensure the smooth handling of individual and group check in and departure processes.

  • Ensure the availability of resources and the proper functioning of equipment for the smooth running of the front desk, business center

  •  Forward bills outstanding (Accounts receivables) appropriately to finance on timely basis and follow up for the proper collection of outstanding receivables.

Term of Employment: Permanent after successful completion of probation period

Category: Hospitality

Location: Adama, Oromia 

Career Level: supervisor

Salary: As per the hotel scale and attractive

Job Requirements

Required qualification

  • Diploma or above in Hotel Management, hotel operation, marketing management or related fields.

Experience

  • More than 3 years’ experience in similar position in Four- or five-star hotel.

Human relations skill

  • Good human relation skill and ability to deal with people from diverse backgrounds.

Language proficiency

  • Good command of spoken and written English is required.

  • Knowledge of additional national and international languages is desirable.

Computer skills

  • Command of computer applications & working knowledge of PEDS or related software.

Industry knowledge

  • Thorough knowledge of the hospitality industry and business. 

How to Apply

Submit your CV and scanned copies of credentials via email: hr@naflethotels.com For further information contact Tel. 0912084885/0907601324

N.B: Use” Job Title” as the subject line of your email

Fields Of Study

Marketing Management

Management

Hotel Operation

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