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ICT Support Officer

Landmark General Hospital

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ICT

Computer Science and Information Technology

Addis Ababa

1 Position

2023-09-18

to

2023-10-02

Required Skills
Required skills have not yet been specified for this position this job
Fields of study

Information science

Information Technology

Computer science

Full Time

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Job Description

About Us

Join our dynamic team at Landmark General Hospital, a leading healthcare institution dedicated to providing exceptional patient care and cutting-edge medical services. We are currently seeking a talented ICT Support Officer to help us maintain our state-of-the-art technology infrastructure. If you're passionate about IT support and want to make a meaningful impact in a healthcare environment, we want to hear from you.

Responsibilities

As an ICT Support Officer at Landmark General Hospital, you'll play a vital role in ensuring our hospital runs smoothly by providing top-notch ICT support. Your responsibilities will include:

  • Responding to ICT support requests from hospital staff with a focus on hospital management software, finance software, and other critical applications.

  • Installing, configuring, and troubleshooting a wide range of hardware devices, from computers and printers to TVs and UPS systems.

  • Conducting routine system administration tasks, such as backups and software updates, to maintain data security and system stability.

  • Collaborating with our dedicated ICT team and hospital staff to tackle complex IT challenges and enhance operational efficiency.

  • Offering training and guidance to hospital staff to help them maximize the use of our ICT systems.

  • Performing quality checks to proactively identify and address potential issues.

  • Being available for emergency ICT support when needed, even outside regular working hours.

  • Communication and Team skills are vital for success

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

  • Windows Server management expertise is preferred

  • Strong problem-solving skills and the ability to troubleshoot and resolve technical issues efficiently.

  • Excellent communication skills, both written and verbal.

  • A team player with a collaborative mindset who thrives in a fast-paced environment.

  • High ethical standards and a strong sense of character.

How to Apply:

  • Interested candidates are invited to submit their resumes, and a cover letter highlighting their relevant experience to Landmark Hospital Offices (Addis Ababa, Location Mexico to Kerra Road near Genet Hotel).

Fields Of Study

Information science

Information Technology

Computer science

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