About Us

Join our dynamic team at Landmark General Hospital, a leading healthcare institution dedicated to providing exceptional patient care and cutting-edge medical services. We are currently seeking a talented ICT Support Officer to help us maintain our state-of-the-art technology infrastructure. If you're passionate about IT support and want to make a meaningful impact in a healthcare environment, we want to hear from you.

Responsibilities

As an ICT Support Officer at Landmark General Hospital, you'll play a vital role in ensuring our hospital runs smoothly by providing top-notch ICT support. Your responsibilities will include:

• Responding to ICT support requests from hospital staff with a focus on hospital management software, finance software, and other critical applications.

• Installing, configuring, and troubleshooting a wide range of hardware devices, from computers and printers to TVs and UPS systems.

• Conducting routine system administration tasks, such as backups and software updates, to maintain data security and system stability.

• Collaborating with our dedicated ICT team and hospital staff to tackle complex IT challenges and enhance operational efficiency.

• Offering training and guidance to hospital staff to help them maximize the use of our ICT systems.

• Performing quality checks to proactively identify and address potential issues.

• Being available for emergency ICT support when needed, even outside regular working hours.

• Communication and Team skills are vital for success

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

• Windows Server management expertise is preferred

• Strong problem-solving skills and the ability to troubleshoot and resolve technical issues efficiently.

• Excellent communication skills, both written and verbal.

• A team player with a collaborative mindset who thrives in a fast-paced environment.

• High ethical standards and a strong sense of character.

How to Apply:

• Interested candidates are invited to submit their resumes, and a cover letter highlighting their relevant experience to Landmark Hospital Offices (Addis Ababa, Location Mexico to Kerra Road near Genet Hotel).